On arrival we were very pleased with the quality of the villa, the private and secluded location and the stunning uninterrupted views of the Atlantic.
However, we had a few issues over the first few days, which included cockroaches in the kitchen drawers, our bedroom, and bathroom. We reported this, to both the housekeeper and the property manager, expecting a pest control company to arrive. Nothing happened. We also reported that the dishwasher had stopped working after three days, and despite promises to repair it nothing was ever done during the next three and a half weeks of our stay. We also reported that the oven door didn't close properly, and were told to raise the oven temperature. This resulted in the oven control knobs being too hot to touch. The general kitchen equipment was very poor. The lawned garden looked wonderful on arrival, but a month later when we left, the grass was up to 1ft high in places. The gates were fixed open so we could not stop two local stray dogs using the garden as a toilet. As compensation for these problems, we were offered a three night stay at another villa, which was very nice, but we assumed the issues at Villa Miradouro would be dealt with in our absence. This did not happen. Overall, it seems to us that there was a reluctance to spend money to properly deal with the issues, although Maria the housekeeper did her best and was extremely thorough and helpful.
