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ザ・リッツ・カールトン カイロ, カイロの口コミ

5 out of 5
ザ・リッツ・カールトン カイロ, カイロ
1113 Corniche El Nil Street, Cairo

口コミ

9.0

とても素晴らしい

評価 10 - 359 件の口コミ中 223 件が非常に良い" "
評価 8 - 359 件の口コミ中 93 件が良い" "
評価 6 - 359 件の口コミ中 19 件が普通" "
評価 4 - 359 件の口コミ中 12 件が不満" "
評価 2 - 359 件の口コミ中 12 件が非常に不満" "

9.4/10

清潔度

9.0/10

スタッフとサービス

8.8/10

設備とサービス

9.0/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

6/10 (普通)

Eiko

家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス
レストラン等予約日2〜3日前にdeposit支払いを要求され、急遽現地の知人に頼み肩代わりしてもらった。クラブラウンジにも関わらずバスロブやスリッパが無かったり、アメニティも人数分無かったり質が落ちた気がする。
2023 年 12 月に 1 泊滞在
Sayed Elsabaghからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Mr. Ryosuke, Greetings from The Nile Ritz-Carlton, Cairo,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the concerned departments leadership team to ensure the necessary guidelines are in place and reviewed to prevent those issues from occurring in the future Furthermore kindly be aware that all tours have to paid in cash as they are third parties . On behalf of the entire Nile Ritz Carlton- Cairo, we do hope that you had a nice trip back home and as mentioned earlier we will be extremely pleased to welcome you back any time soon. We do sincerely hope that you will ultimately bestow other opportunities on us to welcome you back to the Nile Ritz-Carlton, Cairo .Looking forward to welcome you soon, wishing you a pleasant dayKind regards, Sayed Elsabagh

10/10 (非常に良い)

Koji

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
very near to Egyptian museum and nice view of Nile river. room is confotable.
2023 年 9 月に 2 泊滞在

10/10 (非常に良い)

ATSUSHI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
very good hotel
This was the one of the best hotel where I have ever stayed. All staff members are very friendly. The restaurant on the top of the building offered me an impressive view, including River Nile and Giza Pyramids. Foods, beverages and services were excellent, of course.
2023 年 7 月に 2 泊滞在

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : 清潔度
設備が古い。朝食を食べたが余り新鮮ではなくスタッフの対応が遅く待ち時間が長い。改善が必要である。 チェックインガーデン14時のはずがいつの間か12時になっており訂正するのが面倒。
2019 年 12 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 3 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 1 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 7 月に 1 泊滞在

8/10 (良い)

Jun、Yokohama,Japan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
スパとジムが素晴らしい
滞在中に利用したジムとスパ、プールはとてもよかった。 ジムは決して広くはないが、必要最低限のマシンは完備していて、タオル、ミネラルウォーターが提供されている。 ランニングマシーンは世界各国の街や国立公園内をジョギング体験できるソフトがあり、とても楽しくトレーニングすることができた。 スパのサウナとミストサウナはとても清潔で、気持ちよく使うことができた。 ジムやスパで汗を流した後は、ラウンジでゆっくりくつろげる。 デトックスウォーターやジャスミンティなどで喉の渇きを癒すことができる。 スイミングプールは、砂を徹底的に吸い取っているので、清潔感に溢れている。
2018 年 5 月に 4 泊滞在

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
最低
五星ホテルなのに、平気で予約の間違いをおかして、 出て行け、もっと金を払えと言われました。 エクスペディアから連絡をして、 ホテルの間違いだとわかったのに、 謝りもしません。 こんなリッツでもカイロのリッツは本当に最低です。
2018 年 5 月に 4 泊滞在

8/10 (良い)

AB、愛知

良かった点 : 清潔度、スタッフとサービス、客室の快適度
さすがリッツカールトン
さすがリッツカールトンって感じてフロントも部屋も素敵でした。 しかし、歯ブラシを毎日変えてくれる物だと思って1日目に捨ててしまったら、次の日からは補充してもらえませんでしたので、泊まる方は気をつけてください。 お願いすればもらえるかもしれませんが、面倒だったので、あしからず。
2018 年 2 月に 3 泊滞在

10/10 (非常に良い)

Jackie、日本

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
カイロ博物館、タハリール広場、ナイル川すぐ横
ハイテク、綺麗でゴージャス、趣味がいい。従業員の英語が流暢で聞き易い。レストランでは生演奏や歌を聴ける。観光客からビジネスマンまで、幅広く利用している。設備も整っている。
2017 年 11 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備、客室の快適度
今回、同行者を含め３室予約、利用いたしました。私の部屋は問題なく利用できましたが、同行者の部屋は電気系統が全く使えなくなり、ドライヤー、部屋の電気、カーテンの開閉もできなくなってしまい快適な滞在とはなりませんでした。 また、深夜から朝の５時まで結婚式パーティーをホテル敷地内の外広場でしていて音響が大音量で鳴り響き、寝ることがほぼできませんでした。国の文化の違いでしょうが、もしカイロに行く友人がいたとしても同じホテルを勧めることはできないなと思いました。

10/10 (非常に良い)

MAIKO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
最高のホテル
全てがパーフェクトでした。ホテルの部屋はもちろん、スタッフさんの対応、景観、ロケーション全て素晴らしかったです。部屋もミュージアムビューからナイル川ビューにアップグレードして頂き、素晴らしい景色を四六時中見られました。クラブラウンジも素晴らしく、お料理もフルーツも全て美味しかったです。また宿泊したいです。

8/10 (良い)

ahmed

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The best location in Cairo city centre Very noisy at night until early hours of the morning Staff are extremely pleasant, courteous and helpful. Housekeeping is efficient and respectful Swimming pool is the best you can get in a central Cairo hotel Food is excellent in the lobby area Spoilt for choice when it comes to breakfast It is my favourite hotel in central Cairo I will definitely be staying there again.
2024 年 5 月に 2 泊滞在
Bassem Milad からの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Mr. Ahmed , greetings of the day from the Nile Ritz Carlton ,Cairo. Reference to your below valuable comments and on behalf of our Ladies and Gentlemen, we would like to seize this opportunity and thank you so much for sharing your memorable experiences with us during your recent stay at The Nile Ritz Carlton, Cairo.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most.Please note that your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you again for taking the time to provide your feedback, and we look forward to serving you again soon whenever your plans bring you back to our property.Ill remain at your service, shall I'll be required for any further assistance. Best Regards Rooms Division Manager Bassem Milad

10/10 (非常に良い)

Allan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everyone at this property went above and beyond everyday. Best ritz I have ever stayed at.
2024 年 3 月に 3 泊滞在
Bassem Milad からの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Mr.Allan, greetings of the day from the Nile Ritz Carlton ,Cairo. Reference to your below valuable comments and on behalf of our Ladies and Gentlemen, we would like to seize this opportunity and thank you so much for sharing your memorable experiences with us during your recent stay at The Nile Ritz Carlton, Cairo.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most.Please note that your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you again for taking the time to provide your feedback, and we look forward to serving you again soon whenever your plans bring you back to our property.Ill remain at your service, shall I'll be required for any further assistance. Best Regards Rooms Division Manager Bassem Milad

10/10 (非常に良い)

Peter

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Alles sehr fein! Dankeschön!
2024 年 3 月に 1 泊滞在
Bassem Milad からの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Mr. Peter , greetings of the day from the Nile Ritz Carlton ,Cairo. Reference to your below valuable comments and on behalf of our Ladies and Gentlemen, we would like to seize this opportunity and thank you so much for sharing your memorable experiences with us during your recent stay at The Nile Ritz Carlton, Cairo.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most.Please note that your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you again for taking the time to provide your feedback, and we look forward to serving you again soon whenever your plans bring you back to our property.Ill remain at your service, shall I'll be required for any further assistance. Best Regards Rooms Division Manager Bassem Milad

8/10 (良い)

Faisal

良かった点 : 清潔度
Nice
2024 年 2 月に 1 泊滞在
Bassem Milad からの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Mr. Faisal greetings of the day from the Nile Ritz Carlton ,Cairo. Reference to your below valuable comments and on behalf of our Ladies and Gentlemen, we would like to seize this opportunity and thank you so much for sharing your memorable experiences with us during your recent stay at The Nile Ritz Carlton, Cairo.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most.Please note that your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you again for taking the time to provide your feedback, and we look forward to serving you again soon whenever your plans bring you back to our property.Ill remain at your service, shall I'll be required for any further assistance. Best Regards Rooms Division Manager Bassem Milad

10/10 (非常に良い)

Howard

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A lovely hotel with attentive staff
2024 年 2 月に 1 泊滞在
Bassem Miladからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Mr. Howard,Warmest greetings of the day from the Nile Ritz Carlton ,Cairo.Reference to your below valuable comments and on behalf of our Ladies and Gentlemen, we would like to seize this opportunity and thank you so much for sharing your memorable experiences with us during your recent stay at The Nile Ritz Carlton, Cairo.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most.Please note that your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you again for taking the time to provide your feedback, and we look forward to serving you again soon whenever your plans bring you back to our property.Ill remain at your service, shall I'll be required for any further assistance. Best Regards Rooms Division Manager Bassem Milad

10/10 (非常に良い)

Larissa

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful hotel, usual superb Ritz quality. Very good location.
2024 年 2 月に 1 泊滞在
Bassem Milad からの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Mr. Larissa ,Warmest greetings of the day from the Nile Ritz Carlton ,Cairo.Reference to your below valuable comments and on behalf of our Ladies and Gentlemen, we would like to seize this opportunity and thank you so much for sharing your memorable experiences with us during your recent stay at The Nile Ritz Carlton, Cairo.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most.Please note that your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you again for taking the time to provide your feedback, and we look forward to serving you again soon whenever your plans bring you back to our property.Ill remain at your service, shall I'll be required for any further assistance. Best Regards Rooms Division Manager Bassem Milad

10/10 (非常に良い)

Ieman

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A perfect stay
الضيافة فن اتقنه هويتل الرتز من خلال استقبال الريسبشن الاخت مويرنا ايهاب و طاقم التنظيف اهم عنصر في الضيافة شكرا Hospitality is an art and staying in the Ritz was an artistic experience from the beautiful reception service given to us by Ms morina Ehab and the beautiful heart warming cleaning services done by the cleaning staff. Every day was perfection. I will repeat the experience 🙏
2024 年 2 月に 4 泊滞在
Bassem Milad からの返信 (投稿日 : 2024 年 2 月 18 日)
Dear Mr. Leman ,Warmest greetings of the day from the Nile Ritz Carlton ,Cairo.Reference to your below valuable comments and on behalf of our Ladies and Gentlemen, we would like to seize this opportunity and thank you so much for sharing your memorable experiences with us during your recent stay at The Nile Ritz Carlton, Cairo.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most.Please note that your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you again for taking the time to provide your feedback, and we look forward to serving you again soon whenever your plans bring you back to our property.Ill remain at your service, shall I'll be required for any further assistance.Best RegardsRooms Division Manager Bassem Milad

10/10 (非常に良い)

Tim

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff was amazing.
2024 年 2 月に 1 泊滞在
Bassem Milad からの返信 (投稿日 : 2024 年 2 月 18 日)
Dear Mr. Tim ,Warmest greetings of the day from the Nile Ritz Carlton ,Cairo.Reference to your below valuable comments and on behalf of our Ladies and Gentlemen, we would like to seize this opportunity and thank you so much for sharing your memorable experiences with us during your recent stay at The Nile Ritz Carlton, Cairo.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most.Please note that your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you again for taking the time to provide your feedback, and we look forward to serving you again soon whenever your plans bring you back to our property.Ill remain at your service, shall I'll be required for any further assistance.Best RegardsRooms Division Manager Bassem Milad

4/10 (不満)

hani

カップルで旅行
良かった点 : 施設のコンディションと設備
This is our first trip to Cairo. When we entered the Ritz hotel for check in. It was three hours before the check in time, then we talked to the staff and they told us by three it will be ready ( our room) when we came back around 8:00 pm the staff told us it is not ready and let us waiting in the lobby for 20 minutes and because we were tired we couldn’t handle it, went and spoke to the staff and they said you can use another room until they finish our room. We were so frustrated, very tired and really need to take shower and leave after that to go to a restaurant but couldn’t even have time to take shower or change our clothes.
2024 年 2 月に 2 泊滞在
Bassem Milad からの返信 (投稿日 : 2024 年 2 月 18 日)
Dear Mr. Hani, Greetings from The Nile Ritz-Carlton, Cairo ,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the concerned departments leadership team to ensure the necessary guidelines are in place and reviewed to prevent those issues from occurring in the future Furthermore , On behalf of the entire Nile Ritz Carlton- Cairo, we do hope that you had a nice trip back home and as mentioned earlier we will be extremely pleased to welcome you back any time soon. We do sincerely hope that you will ultimately bestow other opportunities on us to welcome you back to the Nile Ritz-Carlton, Cairo .Looking forward to welcome you soon, wishing you a pleasant day Best RegardsBassem Milad Rooms Division Manager

10/10 (非常に良い)

Johanna

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall excellent hotel. Location is near tahrir square and downtown. Right on the Nile. Must say that the photos are deceiving - rooms don’t have a balcony although it looks like to does. Main issue I had with this hotel was the breakfast buffet. Didn’t enjoy any of the food, well the crepe was good but that’s hard to mess up.
2024 年 1 月に 2 泊滞在
Sayed Elsabaghからの返信 (投稿日 : 2024 年 2 月 4 日)
Dear Ms. Johanna, Warmest greetings of the day from the Nile Ritz Carlton, Cairo.Reference to your below valuable comments and on behalf of our Ladies and Gentlemen, we would like to seize this opportunity and thank you so much for sharing your memorable experiences with us during your recent stay at The Nile Ritz Carlton, Cairo.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most.Please note that your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you again for taking the time to provide your feedback, and we look forward to serving you again soon whenever your plans bring you back to our property.Looking forward to welcome you soon, wishing you a pleasant dayKind regards,

10/10 (非常に良い)

Jaber

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 3 泊滞在
Sayed Elsabaghからの返信 (投稿日 : 2024 年 2 月 4 日)
Dear Mr. Jaber , Warmest greetings of the day from the Nile Ritz Carlton, Cairo.Reference to your below valuable comments and on behalf of our Ladies and Gentlemen, we would like to seize this opportunity and thank you so much for sharing your memorable experiences with us during your recent stay at The Nile Ritz Carlton, Cairo.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most.Please note that your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you again for taking the time to provide your feedback, and we look forward to serving you again soon whenever your plans bring you back to our property.Looking forward to welcome you soon, wishing you a pleasant dayKind regards,

2/10 (非常に不満)

ebrahem

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room smells like sewers Second day they wake me three time so they change the room because vip Worst experience
2024 年 1 月に 5 泊滞在
Bassem Milad からの返信 (投稿日 : 2024 年 1 月 26 日)
Dear Mr. Ebrahem, Greetings from The Nile Ritz-Carlton, Cairo ,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the concerned departments leadership team to ensure the necessary guidelines are in place and reviewed to prevent those issues from occurring in the future Furthermore kindly be aware that all tours have to paid in cash as they are third parties . On behalf of the entire Nile Ritz Carlton- Cairo, we do hope that you had a nice trip back home and as mentioned earlier we will be extremely pleased to welcome you back any time soon. We do sincerely hope that you will ultimately bestow other opportunities on us to welcome you back to the Nile Ritz-Carlton, Cairo .Looking forward to welcome you soon, wishing you a pleasant dayBest RegardsBassem Milad Rooms Division Manager

10/10 (非常に良い)

Sean

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Bassem Milad からの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Mr. Sean ,Warmest greetings of the day from the Nile Ritz Carlton ,Cairo.Reference to your below valuable comments and on behalf of our Ladies and Gentlemen, we would like to seize this opportunity and thank you so much for sharing your memorable experiences with us during your recent stay at The Nile Ritz Carlton, Cairo.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most.Please note that your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you again for taking the time to provide your feedback, and we look forward to serving you again soon whenever your plans bring you back to our property.Ill remain at your service, shall I'll be required for any further assistance.Best RegardsRooms Division Manager Bassem Milad

8/10 (良い)

Gary

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wait time to check in was 7-10 minutes. Rooms with city view no matter how high up will receive intolerable level of noise from hotel's own restaurant show from 9pm until 1am. Even with ear plugs, the noise was too loud. Upon complaining, was moved/upgraded to Nile side which was quieter. One night had a poolside wedding with some noise but not to level of restaurant. Aside from noise rooms are well appointed and bathrooms spacious. Staff are excellent and Wifi was best in all my stays in Egypt. Especially commend Club Floor Lounge.. a wonderful relaxing respite from the hustle of Cairo and made up for some of hotels other issues
2023 年 11 月に 3 泊滞在
Bassem Miladからの返信 (投稿日 : 2023 年 11 月 30 日)
Dear Mr. Gary, Greetings from The Nile Ritz-Carlton, Cairo ,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the concerned departments leadership team to ensure the necessary guidelines are in place and reviewed to prevent those issues from occurring in the future Furthermore kindly be aware that all tours have to paid in cash as they are third parties . On behalf of the entire Nile Ritz Carlton- Cairo, we do hope that you had a nice trip back home and as mentioned earlier we will be extremely pleased to welcome you back any time soon. We do sincerely hope that you will ultimately bestow other opportunities on us to welcome you back to the Nile Ritz-Carlton, Cairo .Looking forward to welcome you soon, wishing you a pleasant dayKind regards, Bassem MiladDirector Of Front Of The House The Nile Ritz-Carlton, Cairo

10/10 (非常に良い)

Tarkan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Harika Bir Tatildi
Otel Çok Konforlu çok temiz kahvaltı akşam yemekleri harika. Konumu muhteşem
2023 年 11 月に 3 泊滞在
Sayed Elsabaghからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Ms. Esrasevinc, Warmest greetings of the day from the Nile Ritz Carlton, Cairo.Reference to your below valuable comments and on behalf of our Ladies and Gentlemen, we would like to seize this opportunity and thank you so much for sharing your memorable experiences with us during your recent stay at The Nile Ritz Carlton, Cairo.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most.Thank you again for taking the time to provide your feedback, and we look forward to serving you again soon whenever your plans bring you back to our property.Looking forward to welcome you soon, wishing you a pleasant dayKind regards, Sayed Elsabagh

8/10 (良い)

Abdullah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 4 泊滞在
Bassem Milad からの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Mr. Abdullah ,Warmest greetings of the day from the Nile Ritz Carlton ,Cairo.Reference to your below valuable comments and on behalf of our Ladies and Gentlemen, we would like to seize this opportunity and thank you so much for sharing your memorable experiences with us during your recent stay at The Nile Ritz Carlton, Cairo.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most.Please note that your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you again for taking the time to provide your feedback, and we look forward to serving you again soon whenever your plans bring you back to our property.Ill remain at your service, shall I'll be required for any further assistance.Best RegardsRooms Division ManagerBassem Milad

8/10 (良い)

mohammad

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 3 泊滞在

10/10 (非常に良い)

Morgan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Exceptional
Stay was excellent start to finish. Staff was wonderful, housekeeping did an exceptional job, and the guys doing turn down service were wonderful. Location was perfect for us, quick uber to Zamalek for dinner and pretty central for the sight seeing we wanted to do here. There was a wedding the first night of our stay that was pretty loud - checking in they did mention that and gave us an option to switch to the other side of the hotel. We'd had a long day and I didn't think much of it when he mentioned it so that was on us. Other than that, it was fantastic.
2023 年 9 月に 4 泊滞在

10/10 (非常に良い)

Janet

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
excellent hotel
2023 年 9 月に 2 泊滞在

10/10 (非常に良い)

jennie、san francisco

2023 年 9 月に 2 泊滞在

10/10 (非常に良い)

Felicia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property did not disappoint. The service of the staff was impeccable and our room was clean with a beautiful view of the city.
2023 年 8 月に 2 泊滞在

10/10 (非常に良い)

Liliana

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay, amazing breakfast. Definitely a great hotel with amazing location to walk around
2023 年 8 月に 4 泊滞在

8/10 (良い)

Janet

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
hotel staff was amazing but restaurant staff seemed overwhelmed. Service at the restaurant was slow, took an hour for our food to come out.
2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Margaret

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Went for a massage and had the best massage. Wonderul service throughout the entire hotel.
2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Sarsora

2023 年 7 月に 3 泊滞在

10/10 (非常に良い)

Mohamed、Cairo

Excellent
2023 年 7 月に 2 泊滞在

4/10 (不満)

Dina

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Enjoy the view but it will cost you your sleep
The noisiest hotel at which I ever stayed. All night long, loud noises from music at weddings at the hotel, parties at the boats on the nile, street cars, and honking. All the way till 6am!
2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Saif

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Cozy, staff friendly
2023 年 7 月に 2 泊滞在

10/10 (非常に良い)

Ahmed

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Outstanding service
2023 年 6 月に 3 泊滞在

10/10 (非常に良い)

Tareq

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 3 泊滞在

10/10 (非常に良い)

Serguei、Oviedo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great
2023 年 5 月に 2 泊滞在

10/10 (非常に良い)

Chila

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I booked this hotel for my parents. They were in awe and have never had an amazing experience like this. They said everyone from the staff was great. The food, room cleaning, entertainment, and general staff was 10/10. Thanks for making this an exceptional trip for my parents.
2023 年 5 月に 3 泊滞在

10/10 (非常に良い)

Nuha M Y M

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent
2023 年 5 月に 3 泊滞在

10/10 (非常に良い)

Arthur

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 4 泊滞在

10/10 (非常に良い)

Caroline

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Très bel hôtel
Hôtel 5* rien à redire Tout parfait Idéalement situé
2023 年 3 月に 4 泊滞在

10/10 (非常に良い)

Richard

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Central in the city
2023 年 4 月に 1 泊滞在

10/10 (非常に良い)

FARES

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent staff. Spacious rooms
2023 年 3 月に 1 泊滞在