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Royal Maxim Palace Kempinski Cairo

5.0 star property
Urban retreat with verdant gardens and refreshing pools offers a peaceful escape where travelers can enjoy fine dining and premium amenities

Choose dates to view prices

Located near City Stars, Royal Maxim Palace Kempinski Cairo provides a peaceful retreat from the bustling city. Guests can relax in the garden or beside the pools, then sample diverse international dishes at any of the eight restaurants on the property.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
The current price is ￥25,223
￥32,526 total
includes taxes & fees
Feb 22 - Feb 23

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Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Executive Room, 1 Bedroom, Club Lounge Access, Pool View (Royal Pool Room)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Executive Room, 1 Bedroom, Club Lounge Access, Pool View (Royal Pool Room)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 Bedroom, Club Lounge Access, Pool View (Royal Pool Room)

Executive Room, 1 Bedroom, Club Lounge Access, Pool View (Royal Pool Room) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Executive Room, 1 Bedroom, Club Lounge Access, Pool View (Royal Pool Room)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
  • 49 sq m
  • Sleeps 4
  • 2 Twin Beds
  • City view

View all photos for Superior Suite, 1 Bedroom, Club Lounge Access, City View (Palace Suite)

Superior Suite, 1 Bedroom, Club Lounge Access, City View (Palace Suite) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Suite, 1 Bedroom, Club Lounge Access, City View (Palace Suite)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 119 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Junior Suite, 1 Bedroom, Club Lounge Access, City View (Maxim Suite)

Junior Suite, 1 Bedroom, Club Lounge Access, City View (Maxim Suite) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 Bedroom, Club Lounge Access, City View (Maxim Suite)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Standard Cabin, 1 Bedroom, Terrace, Pool View (Cabana Pool with Terrace)

Standard Cabin, 1 Bedroom, Terrace, Pool View (Cabana Pool with Terrace) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Cabin, 1 Bedroom, Terrace, Pool View (Cabana Pool with Terrace)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
  • 45 sq m
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room)

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
  • 45 sq m
  • Sleeps 4
  • 2 Twin Beds
  • City view

View all photos for Standard Cabin, 1 Bedroom, Balcony, Pool View (Cabana Pool with Balcony)

Standard Cabin, 1 Bedroom, Balcony, Pool View (Cabana Pool with Balcony) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Cabin, 1 Bedroom, Balcony, Pool View (Cabana Pool with Balcony)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom, Club Lounge Access, City View (Royal Club City Room)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Executive Room, 1 Bedroom, Club Lounge Access, City View (Royal Club City Room)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom, Club Lounge Access, City View (Royal Club City Room)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Executive Room, 1 Bedroom, Club Lounge Access, City View (Royal Club City Room)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Located in New Cairo, Royal Maxim Palace Kempinski Cairo is in the business district and near the airport. Travelers eager for a bit of culture can stop by Egyptian Museum, while those who have shopping on the agenda may want to visit Cairo Festival City Mall and Citystars Heliopolis. Giza Pyramid Complex is another place to visit that comes recommended. Visit our New Cairo travel guide
Map
11477, New Cairo, Eastern Ring Road, First Settlement

What's nearby

  • KidZania Cairo
    4 min drive - 4.6 km
  • Cairo Festival City Mall
    5 min drive - 4.6 km
  • Downtown Katameya
    7 min drive - 7.2 km
  • Al Manara International Conferences Center
    8 min drive - 7.6 km
  • Egypt International Exhibitions Center
    8 min drive - 8.4 km

Getting around

  • El-Obour Station
    12 min drive
  • Haroun Station
    12 min drive
  • Cairo Intl. Airport (CAI)
    17 min drive

Restaurants

  • Vip Club Lounge
    3 min walk
  • Kazuko
    3 min drive
  • Wadi Degla Terrace
    4 min drive
  • JW Marriott Executive Lounge
    2 min drive
  • The View Lounge & Bar
    2 min drive

About this property

Royal Maxim Palace Kempinski Cairo

Luxury family-friendly hotel near Cairo Festival City Mall
Located close to Citystars Heliopolis, Royal Maxim Palace Kempinski Cairo provides a poolside bar, a terrace, and shopping on site. Indulge in a massage, a manicure/pedicure, and a facial at Resense Spa, the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Additional perks include:
  • An outdoor pool and a children's pool
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and supervised childcare (surcharge)
  • Newspapers in the lobby, a banquet hall, and a ballroom
Room features
All 245 individually furnished rooms offer comforts such as 24-hour room service and fireplaces, in addition to perks like pillow menus and laptop-friendly workspaces.
Extra amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with hydromassage showers and separate tubs/showers
  • 32-inch LED TVs with premium channels
  • Wardrobes/closets, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered self parking on site (USD 4.50 per night)
  • Secured, covered valet parking on site (USD 5 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 to 35 for adults and USD 9 to 17.50 for children
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bab Al Qasr
  • Lucca
  • Romanov
  • The State
  • Yana

Things to do

  • 24-hour health club
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (43,056 square feet of space)

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar near toilet
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • No elevator (single-level property)
  • Phone accessibility kit
  • Pool hoist on site
  • Sign language-capable staff
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Fireplace
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 45 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 to 35 for adults, and USD 9 to 17.5 for children
  • Airport shuttle fee: USD 25 per person (one-way)
  • Covered self parking fee: USD 4.5 per night (in/out privileges)
  • Covered valet parking fee: USD 5 per day (in/out privileges)
  • Rollaway bed fee: USD 45 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.
Children under 21 years old are allowed in the heated indoor pool from 9 AM to noon and must be accompanied by an adult.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa

Property is also known as

Royal Maxim Palace Kempinski Cairo Hotel New Cairo City
Royal Maxim Palace Kempinski Cairo Hotel
Royal Maxim Palace Kempinski Cairo New Cairo City
Royal Maxim Palace Kempinski Cairo Hotel
Royal Maxim Palace Kempinski Hotel
Royal Maxim Palace Kempinski
Hotel Royal Maxim Palace Kempinski Cairo New Cairo
New Cairo Royal Maxim Palace Kempinski Cairo Hotel
Hotel Royal Maxim Palace Kempinski Cairo
Royal Maxim Palace Kempinski Cairo New Cairo
Royal Maxim Kempinski Cairo
Royal Maxim Kempinski Cairo
Royal Maxim Palace Kempinski Cairo Hotel
Royal Maxim Palace Kempinski Cairo New Cairo
Royal Maxim Palace Kempinski Cairo Hotel New Cairo

Frequently asked questions

Does Royal Maxim Palace Kempinski Cairo have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Royal Maxim Palace Kempinski Cairo?

As of Jan 24, 2026, prices found for a 1-night stay for 2 adults at Royal Maxim Palace Kempinski Cairo on Feb 22, 2026 start from ￥25,223, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Royal Maxim Palace Kempinski Cairo pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for USD 4.5 per night. Valet parking is available for USD 5 per day.

What time is check-in at Royal Maxim Palace Kempinski Cairo?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Royal Maxim Palace Kempinski Cairo?

Check-out is at noon.

Does Royal Maxim Palace Kempinski Cairo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per person applies.

Where is Royal Maxim Palace Kempinski Cairo located?

Located near the airport, this family-friendly hotel is 5.6 mi (9.1 km) from Cairo Festival City Mall and 6.6 mi (10.6 km) from Citystars Heliopolis. Egyptian Museum and Giza Pyramid Complex are also within 25 mi (40 km).

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Reviews

Royal Maxim Palace Kempinski Cairo Reviews

8.6

Excellent

8.8

Cleanliness

7.8

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 153 out of 268 reviews
Rating 8 - Good. 60 out of 268 reviews
Rating 6 - Okay. 29 out of 268 reviews
Rating 4 - Poor. 13 out of 268 reviews
Rating 2 - Terrible. 13 out of 268 reviews

Reviews

8/10 Good

Davod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good dining nice environment
Stayed 2 nights in Dec 2025

10/10 Excellent

Noor

Liked: Cleanliness, amenities, property conditions & facilities
Love everything there from the service to the staff to the lobby people everything is great
Stayed 6 nights in Jan 2026

10/10 Excellent

RESUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent reception clean spacious rooms delicisous breakfast
Stayed 5 nights in Oct 2025

10/10 Excellent

RESUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Reception Staff, Great Rooms, Clean, Spacious, Many Amenities
Stayed 3 nights in Oct 2025

8/10 Good

Hisham

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very welcoming and amenities were very nice .. noting I when I reserved the room it said it includes a bath tub but when I arrived . It showed it doesn’t .. I was disappointed honestly
Stayed 3 nights in Jan 2026

10/10 Excellent

Waleed

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay at Royal Maxim Kempinski, and I would like to express my sincere appreciation to the outstanding staff who made our experience truly memorable. Special thanks to Mrs. Merna from the Front Office for her exceptional professionalism, kindness, and cooperation. She went above and beyond to assist me and my daughter, making us feel very welcome and well taken care of from the moment we arrived. I would also like to thank Chef Hosam and Mr. Mahmoud at the restaurant for their excellent service and warm hospitality. The food quality, attention to detail, and friendly attitude made every meal enjoyable. Thank you to the entire team for such a pleasant and comfortable stay. I truly look forward to visiting again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Marawan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third stay at this property and I absolutely love it. Service is amazing and staff is wonderful . Property is clean rooms are comfortable and spacious delicious coffee in room as well. The manager at breakfast was awesome he was so accommodating and professional
Stayed 3 nights in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING STAY

WOW!!!!! This hotel is a five star experience. It was absolutely wonderful. The breakfast buffet was insane. So many different selections. Staff was so attentive the hotels absolutely gorgeous and the rooms so beautiful. I have nothing bad to say about this hotel!!!! it was taught large at such a great price.
Stayed 1 night in Aug 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean place with good dining facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel facilities including several restaurants, fitness, hot tub were great and convenient
Stayed 8 nights in Dec 2024

10/10 Excellent

Hossam Eldin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and restaurant
Stayed 2 nights in Jul 2024

10/10 Excellent

Hareth

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very classy hotel will recommend it
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Star experience at Kimpenski

Most friendly staff, great buffet, clean and comfortable room!
Stayed 1 night in Nov 2024

10/10 Excellent

Mohannad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience overall. Staff were very friendly and very welcoming. I enjoyed my stay and will be visiting again for sure.
Stayed 1 night in Jun 2024

8/10 Good

Yasnine

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you very much for your hospitality . I’ll definitely loved your customer service and amenities of the hotel in general. Thank you for having me. I’ll definitely recommend you to all my family and friends.
Stayed 4 nights in Feb 2025

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, property conditions & facilities
From the moment we arrived at Royal Maxim Palace Kapinski until we left 6 days later we were treated like family. The concierge arranged our lost baggage to be delivered to the hotel and helped us plan a Nile dinner cruise. The restaurants, particularly Lucca, have 5 star menus. The spa experience was one of the better ones I have had and prices were reasonable. The staff on the whole goes out of their way to make sure every aspect of your stay is top rate. No complaints.
Stayed 6 nights in May 2025

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star hotel in new Cairo

Although new Cairo is a residential spot without many atractions, this hotel allows a 5 star experience isolated from the noise and inconvenience of central Cairo. The rooms are clean and spatious. The breakfast is also fine. I would only complain about club lounge which is almost closed and empty.
Stayed 3 nights in Dec 2024

10/10 Excellent

Hareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an incredible stay at the Royal Maxim Palace Kempinski in Cairo! From the moment I arrived, the staff went above and beyond to ensure a perfect experience. The rooms are spacious, beautifully decorated, and equipped with all the modern amenities. The hotel’s restaurants offer a variety of delicious international and local dishes, and the breakfast buffet is amazing with so many fresh options. The outdoor pool is stunning and a great place to unwind, while the spa services are top-notch. The entire property is immaculate, and the attention to detail is noticeable throughout. It’s conveniently located near the airport, but still feels like a luxurious retreat from the busy city. I highly recommend this hotel for anyone looking for a blend of luxury, comfort, and excellent service in Cairo. I can’t wait to come back!
Stayed 1 night in Oct 2024

4/10 Poor

Sascha

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not to recommend as old and used

The pictures on the booking page were very promising. Everything is looking old and shabby. Everywhere noice from outside. I’m very disappointed even more for the price I was paying. Bed was good and breakfast as well. But this hotel isn’t recommended for a relaxing stay. Stuff did a great job, especially when a tip was given.
Stayed 2 nights in Sep 2024

10/10 Excellent

Walid

Liked: Cleanliness, amenities, property conditions & facilities
Yes amazing
Stayed 7 nights in Dec 2025

10/10 Excellent

Tarek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience at this property wild I was there!
Stayed 3 nights in Nov 2025

2/10 Terrible

Azmi

Disliked: Cleanliness, amenities, property conditions & facilities
1- the furniture has tears and stains. 2- everything was very over priced. 3- stayed 3 nights without heater until they fixed it. 4- the indoor pool is not for kids, which was a disappointment to us. We have booked because of the heated pool but it wasn’t mentioned anywhere. 5- not worth the money paid.
Stayed 5 nights in Dec 2025

10/10 Excellent

Shailen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing, particularly the ladies in red (special recognition for Eman).
Stayed 1 night in May 2025

6/10 Okay

Mohammad

Liked: Cleanliness, amenities, property conditions & facilities
🔌 plugs
Stayed 2 nights in Nov 2025

10/10 Excellent

Shailen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent luxury hotel. Made very special by the ladies in red, Eman, Marciela and Latifa. Lots of small touches that were greatly appreciated.
Stayed 2 nights in May 2025