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"Overall out stay was very comfortable although it was an old hotel."

"Before I book an hotel stay, I check the reviews…..BOB received all 10/10 I give it a 10.5"

"This hotel definitely does not care about the betterment of their guests! I booked this hotel the day of our reservation and during our travels, an emergency happened with one of our cars and we had to take it into the shop, delaying our arrival time. By the time we got back on the road, we were so tired and didn’t feel comfortable staying on the road driving a big moving truck so we called the hotel to try and have them move the reservation to a closer Best Western. Still the same company and everything! I booked through Hotels.com and I called/they called but the hotel manager at this Best Western Executive Inn wouldn’t do ANYTHING. They weren’t even fully booked! He could’ve given us the refund or done a reservation transfer but wouldn’t. We wont be staying at a Best Western EVER AGAIN. Which is sad because the stay at the other Best Western was very nice. But I can’t support a company that doesn’t honor a transfer, even when you stay at another Best Western. Awful and inconsiderate customer service! Definitely not for the betterment of the guests. "

"T"

"I didn't use it. "

"Rooms were great, staff was courteous, breakfast was terrible, worst I ever had at any hotel anywhere "

"The floors in my room were very sticky and greasy, and the hotel is generally old and rundown"

"A security charge not a hold to be reimbursed in few days was charged to me and i had never been warned at booking. "

"Very nice and clean room"