Find Family Hotels in Busanjin

"The property is amazing. The spa pools are such a relaxing experience and a nice way to unwind after a long day. Location wise - it’s good as close to the mall and right by the beach. It is very kid friendly as well and the staff are super pleasant and helpful"

"Clean room . Lounge very convenient. Very friendly accomodating staff "

"Check in was okay. Air conditioning was not allowed to switch on as they claimed it is winter period but unless it is country side, it is okay to open window. Problem is that the room is facing exhuast pipe of opposite building and no fan to assist in air circulation. Finally staff called the so call boss to allow air condition on. But worst part is aircond failed on 3rd day. Hotel then changed room which is slightly better than the previous room.Check in lobby is like a store area, no feeling of a hotel lobby. Room wise, needs upgrading, breakfast is common and feels more like a factory canteen and nothing special. Only consolation is heated toilet seat and Bujeon subway is at doorstep."

"My 1st time in Busan & glad that I booked this hotel. It is very convenient with many eateries, GS25 convenience shops nearby. It is very close to Lotte Mall too. The breakfast selection isn’t great and I’m glad that we didn’t booked the room with breakfast. I would definitely book this hotel again if I’m going to Busan."

"My time at the Lotte Hotel Busan was outstanding. They were able to provide great service all around. They were very accommodating and helpful when our air conditioning in our room was not working. Definitely will be back! "

"Staff are friendly and helpful but the fitness machines are a bit outdated"

"Good location. Clean rooms. Lovely staff. Close to subway and sights."