Although the staff's English isn't too hot, they make up for it with big smiles and a friendly attitude, which I found to be rare in customer service while in Busan. The room, while very much love hotel style, was spacious, clean and comfortable. The bed was a bit hard as love hotel beds tend to be, but not so much I couldn't get a good night's sleep. It's also located only a few minutes walk from the subway, Haeundae Market and beach, and Megabox Haeundae and the BIFF shuttle bus. Free bottled water too! I'd be happy to stay there again.