2/10 (非常に不満)
Rosalie
2025 年 12 月 18 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The PTAC in 205 needs to be replaced. I fell asleep when I turned the heat on and woke up in the middle of the night freezing all night (stayed 47-52°) because the compresser is broken in that PTAC. There is no way that just happened. I chose this hotel during a family emergency because of great ratings, checked in late, hoping to sleep comfortable and the only reason i didnt switch rooms is because I didnt known it was broken until waking up freezing at 2am and the "engineers" who could've helped, as told the next day, looked like 2 teenagers walking their hallway right as I was checking in. I manage hotels and in my experience, it should be a room put out of order until replaced. I have a video of the compresser chugging away if the owner needs it. Not worth the $.
Rosalie
2025 年 12 月に 1 泊滞在