We stayed at the Golden Pheasant a few years ago and it was fantastic but this time we were disappointed. Our room didn't have a shower, only a bath in the actual bedroom - I knew I had chosen a room with the bath, but it wasn't clear there wouldn't also be a shower. I thought I was booking the same room as last time. There was a strange substance on the wall and ceiling that hadn't been cleaned, although the rest of the room was clean. On one of the nights, there was a burst water main and although we got a note through the door apologising, there was no guidance on whether the water was safe to use/drink until the water company had sorted the issue. Finally, on our last day, we waited an hour for breakfast to be served which wasn't ideal.