Bullis County Park

Nice hotel and great location, but be careful with the card you leave on file. I experienced multiple unexpected charges and received different explanations from different staff members, which was frustrating and confusing. I ended up having to shut down my card and dispute charges with American Express. I recommend only leaving a card on file that you’re comfortable using if unexpected charges come up. Hopefully they improve their billing process and communication.

We got there at 4PM for check in, but our room was not ready. Fine, we can wait around. I checked again at 5PM, still not ready. Finally got a text at 6PM stating the room was ready, they blamed housekeeping. We ended up getting a credit for $125 for the wait time, that doesn’t even cover the overnight parking $25/day or resort fee $60/day. We stayed 4 nights and used the pool 2 times. We didn’t even use the pool the first night there because we were so tired from the drive and the wait time. Overall, the lazy river was OK. Staff was nice. The hotel was convenient to the areas we were visiting.

Love the staying