2/10 (非常に不満)
宿泊されたお客様
家族旅行
2021 年 7 月 14 日
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
This was the absolute worst experience I have had while traveling. I have visited many countries in Europe, and many cities mostly in Poland and I am not one to complain but this is an exception. First of all, there is NO AIR CONDITIONING on site. The parking lot was always full and the front desk would shrug their shoulders when I questioned where I should park. My father and I simply visited this region to go to the thermal baths next door. We had a difficult time getting the hotel card to let us into the building each time we got back around 8pm because by then the front desk was closed and there was no one available to help us. On the second evening, we decided to take a walk after returning from the thermal baths. We returned a few minutes before 10 pm and went straight to our room. As we put on the TV (very low volume being considerate to others as always) we heard a knock on the door. The man said to turn off the TV and that there were complains made against us. MIND YOU WE JUST CAME IN THE ROOM! After I refused to turn off the tv due to the low volume, the man continued to say he will call the police and we will be evicted for the rest of our stay at our own cost. We then lowered the volume with him still there even lower, and laid down. About five minutes later the man returned threatening us that that police has been notified. The next morning we packed our bags and checked out due to all of this. DO NOT STAY HERE! I felt like I was in prison!!!!!!
宿泊されたお客様
2021 年 7 月に 3 泊滞在