Skip to main content

Hotel Orangutan

3.0 star property
Travelers find natural serenity at this peaceful retreat where garden strolls complement rejuvenating spa treatments in a scenic setting

Choose dates to view prices

Hotel Orangutan offers a tranquil escape in a picturesque, convenient location. Guests can enjoy massages after exploring the beautiful garden and terrace. Practical amenities like dry cleaning, laundry services, and in-room WiFi ensure a comfortable stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry
The current price is ￥3,117
￥3,772 total
includes taxes & fees
Apr 7 - Apr 8

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, 1 King Bed with Sofa bed, Non Smoking

Standard Double Room, 1 King Bed with Sofa bed, Non Smoking | Desk, rollaway beds, free WiFi, bed sheets

Standard Double Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Valley view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed, Non Smoking

Balcony

Deluxe Double Room, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Penthouse, Multiple Beds, Non Smoking

Family Penthouse, Multiple Beds, Non Smoking | Desk, rollaway beds, free WiFi, bed sheets

Family Penthouse, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • River view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Bukit Lawang is home to Hotel Orangutan. Bukit Lawang Bridge is a local landmark, and the area's natural beauty can be seen at Tropical Rainforest Heritage of Sumatra and Bat Cave. Visit our Bukit Lawang travel guide
View more B&B in Bukit Lawang
Map
20852, North Sumatra, Bukit Lawang, Orangutan Street

What's nearby

  • Bukit Lawang Bridge
    5 min walk - 0.5 km
  • Orangutan Feeding Centre
    11 min drive - 5.7 km
  • Bat Cave
    11 min drive - 5.7 km

Restaurants

  • Jungle Inn and Resto
    1 min drive
  • Jack’s Bar
    1 min walk
  • Ecolodge
    9 min walk
  • Cave Rock Cafe
    7 min walk
  • Mammos
    6 min drive

About this property

Hotel Orangutan

Property highlights
Take advantage of a terrace, a garden, and dry cleaning/laundry services at Hotel Orangutan. Treat yourself to a massage or other spa services. In addition to a bar and a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and a front-desk safe
Room features
All guestrooms at Hotel Orangutan include amenities such as free WiFi.
More amenities include:
  • Ceiling fans, daily housekeeping, and desks

Similar properties

Property grounds
Ecolodge Bukit Lawang
  • Parking included
  • Free WiFi
  • Restaurant
  • Laundry
8.8 out of 10, Excellent, 26 reviews
Ecolodge Bukit Lawang
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to noon for a fee: IDR 20,000 to 50,000 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 50000
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately IDR 20000 to 50000 per person
  • Airport shuttle fee: IDR 600000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hotel Orangutan Bukit Lawang
Hotel Orangutan Bukit Lawang
Hotel Orangutan Bed & breakfast
Hotel Orangutan Bed & breakfast Bukit Lawang

Frequently asked questions

Is Hotel Orangutan pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Orangutan?

As of Mar 24, 2026, prices found for a 1-night stay for 2 adults at Hotel Orangutan on Apr 7, 2026 start from ￥3,117, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Orangutan?

Check-in start time: 3 PM; Check-in end time: 3 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Orangutan?

Check-out is at noon.

Does Hotel Orangutan provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 600000 per vehicle applies.

Where is Hotel Orangutan located?

Situated in Bukit Lawang, this bed & breakfast is 0.4 mi (0.6 km) from Bukit Lawang Bridge and within 3 mi (5 km) of Tropical Rainforest Heritage of Sumatra and Bat Cave. Sungsang Waterfall is 20.2 mi (32.5 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Orangutan Reviews

8.8

Excellent

8.8

Cleanliness

10

Location

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 18 out of 34 reviews
Rating 8 - Good. 11 out of 34 reviews
Rating 6 - Okay. 5 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

Reviews

Verified

10/10 Excellent

luis

Liked: Cleanliness, amenities, property conditions & facilities
Location was amazing and the staff were extremly helpful
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Topun

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel - super friendly staff and amazing views
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great. It’s in the jungle, so with that, you have to cut some slack. It’s not even on a road, but staff will greet you at the end of the road and carry your luggage to the room for you (and from)! They also helped arrange our ride from Kualanamu (airport in Medan), our jungle trek guide, and our ride to Berestagi. The room has space, and we were able to get wifi and charge our devices. Jungle so a bit more like glamping.
Hotel
View down from hotel
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing place to stay. The owner and the employees were abundantly friendly and helpful, food was great, the atmosphere was unlike anything else.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Laura-Harmonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After a lovely friendly wellcome, i was shown my room - a palace in the tree tops, absolutely divine, so clean, spacious with lots of light coming in. A bed fit for a princess, a super comfy kingsize 4 poster wooden bed with full mosquito net. The bathroom is the best ive ever used. I have enjoyed my stay here , will definitely come back next year. I love being so high up, and with over 100 stairs to climb up to this beautiful palace, i will have very strong legs when i go hone to England!
Front door of the palace room
Divine wooden bed fit for a princess
Beautiful wash basin made from pure stone, very eco
Long Tailed macaque that sits in the tree near the porch
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

atul

Liked: Cleanliness, property conditions & facilities
Bedroom clean. No soap or shampoo in bathroom. Very pleasant and friendly staff. Food excellent quality.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

HIRONORI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm and peaceful place at the enterance of the national park. Good staff kinldy arrange pickup service from airport and trekking tour. Enjoy your great experience!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Orangutan Hotel rocks!! Their Orangutan Treking guides certainly live up to their reputation, and I managed to see several Orangutans on my one and only trek into the rainforest..I was later told that many people spend days in the jungle without seeing anything, so I feel very lucky. The hotel has some great views and is located in an excellent spot in relationship to local shops and restaurants.
Verified

8/10 Good

Susan

had an excellent guide - Mona who not only found us orangutans but was incredibly kind when my son got vertigo - taking us to the local doctor for assistance. The room (we stayed in the penthouse) was incredibly clean and the view amazing. Monkeys jumped on our roof and ate fruits from the tree right outside our window. An amazing experience.
Stayed 3 nights in Jun 2023
Verified

8/10 Good

Line

Liked: Staff & service

Has potential

This is a small boutique hotel, where you are treated as a family when you arrive. Downside is that there was no restaurant at the hotel, and no bar, so it didn't really create a place to 'hang out'. there were good food options around, but it would have been great if the hotel itself atleast offered drinks/snacks.. Apart from that, the staff was very helpful and took care of all transports, guided trips etc.
Stayed 6 nights in Oct 2022
Verified

8/10 Good

Katia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonne adresse

Chambre spacieuse et propre, jolie vue sur la rivière.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Heike

Liked: Staff & service, amenities, property conditions & facilities
Vielen Dank für die tolle Überraschung zu meinem Geburtstag, die hervorragende Massage und den freundlichen Service. Auch der Gepäcktransport war sehr angenehm. Vielen Dank auch für die netten Guides und die schönen Ausflüge, sowie das tolle Essen während der Ausflüge.
Stayed 18 nights in Jan 2025
Verified

6/10 Okay

Robert

Disliked: Cleanliness, staff & service
Ich hatte das Zimmer ganz oben. Anzumerken ist hier, dass es sehr anstrengend ist die vielen Treppen zu steigen. Das Zimmer ist viel zu hoch. Im Zimmer selbst war nichts vorbereitet, keine Handtücher, kein Toilettenpapier, etc. Ich hatte 2 Nächte gebucht, es wurde nichts sauber gemacht. Der Service ist unterirdisch bis gar nicht vorhanden.
Stayed 2 nights in Sep 2022
Verified

8/10 Good

YONGHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Spacious rooms, good views, friendly staffs
Stayed 3 nights in Dec 2020
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Week in the Jungle

Great place. All the comforts required. Good food and cold beer!
Daily visitors.
Stayed 1 night in Jan 2020
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Week in the Jungle

Great place. All the comforts required. Good food and cold beer!
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Amenities
We'd recommend the Orangutan for hardy travelers. We ascended a long flight of uneven steps each day to the "sky room", where we shared the treetops with macaques. The very accommodating hotel staff carried two cups of coffee up those steps each day. You're immersed here in everything that happens in the village, where tourists come for jungle treks and staff and guides for the most part were born and raised here.
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

KAZUMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

最高

親切でフレンドリーなスタッフと清潔なお部屋で快適でした。 ホットシャワーはぬるいぐらいの温度だし、雷で町中が停電したり、WiFiも弱いけれどジャングルに宿泊なので気になりませんでした。 トレッキングやバットケーブ、ビレッジツアー、象のリハビリテーションセンターなど色々なアクティビティも頼めばすぐに手配してくれます。 トレッキングでは知識豊富なガイドが色々と教えてくれ、見せてくれ、本当に楽しかったです。 日帰りトレッキングより、最低でも一泊はする事をおすすめします。 送迎などを頼むのであれば、直接連絡をいれれば対応してもらえます。
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Jean-Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour à Bukit Lawang!

Très bien situé, belle grande chambre, personnel accueillant et peut vous réserver une randonnée ds la jungle pour voir les ourangs outans!
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Here!

We stayed at the Hotel Orangutan because of its status as a non profit organization. They dedicate a portion of their profits to preserving the orangutans and their habitat. From the minute we arrived, we were treated like family. All the staff were super friendly and helpful. Most evenings someone was in the lobby playing a guitar and singing - super chill vibe here. The hotel arranged a private day-long trek for us with guides Apri and Andra. It was an incredible experience we will never forget and our guides were knowledgeable, friendly and experienced. We asked for a challenging trek to see as many orangutans as possible and the day far exceeded our expectations! We would highly recommend the Hotel Orangutan. We were in the Sky room and had monkeys come daily to our deck. The room was huge and the condition was good - sparse, but typical of Bukit Lawang.
Stayed 3 nights in Jun 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very simple. No AC but we had fans which was fine. I was not a fan of the bathroom. It was a natural environment which was appealing but it was very smelly and dark.
Stayed 4 nights in Mar 2019
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful spot

Beautiful place definitely recommended!
Stayed 2 nights in Dec 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The hotel and it's restaurant are perfectly acceptable, but the website fails to point out that the most comfortable rooms are housed in a separate annex which is located at the top of a VERY steep slope behind the main hotel. The steps up to this annex are precipitous and totally unsuitable for the elderly, asthmatics or guests with any kind of mobility restrictions. We had no hot water throughout our 3 days there, but the staff are fun and the food is honest and tasty.
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top verblijf in de jungle

Communicatie met hotel ging heel vlot, ze stonden ons op te wachten aan de bus. Heel mooie kamer en lekker eten. We deden ook een jungle tweedaagse met hen en ook dat was prima geregeld. Lekker eten, leuke en interessante gidsen,... Een aanrader!
Stayed 1 night in Sep 2018
Verified

6/10 Okay

Ester

Stayed 2 nights in Jul 2025