2/10 (非常に不満)
Ian
出張
2025 年 10 月 6 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
My stay at the Red Roof Inn Plus+ was one of the worst hotel experiences I’ve ever had. The property appears to double as public housing, and it was noisy both day and night, making it impossible to get any rest.
The housekeeping practices were unacceptable. I witnessed the housekeeping cart tip over into brown dirt outside. Instead of discarding the towels, the staff simply shook them off and continued using them in guest rooms. When I returned to my room later, my “clean” towel was brown from the dirt. Completely unsanitary.
The front desk attendant showed no interest in being attentive or helpful. It was clear he was just going through the motions of a job he didn’t want. To make matters worse, at night he joined a group of friends hanging out in front of the motel, laughing loudly and taunting residents. It was uncomfortable and unprofessional.
Ian
2025 年 10 月に 3 泊滞在