Search Chalets in Buenavista

"I had to request for my room to be serviced 2 separate days. First day I waited until 5 PM to call for service and second day I requested morning service and it wasn’t completed until 2 PM"

"Hot tub didn’t work….which was extra and initially had no hot water."

"Great condo with huge balcony overlooking the pool and the sea. Clean, well appointed, and comfortable. King bed was just right firmness. AC worked great but only needed a little. Close enough to Los Barriles that our ATV was perfect for getting around. Also, people who live at the condo were lively, respectful, and kind. Can’t wait to go back."

"Clean room, nice pool, good breakfast, AC works well, great location on the beach and nice staff. They place is quite dated though. No mini-fridge, poor wifi, poor hot water."

"Great sea view from balcony. We would stay again"

"Yes"

"The view, grounds, rooms, beach, location are all amazing."

"Firstly, I rarely review any business good or bad, but Hotel Palmas de Cortez was simply appalling. When checking in, the woman at the front desk would only cut us one key card for the room for 3 people. She said come back tomorrow if you want more. She was incredibly rude. When we got to the room, it was a dump. We had a Presidential suite and it was anything but! It was so run down and disgusting we went back to the front desk and asked for another room. We were subsequently shown room that was covered in more dust, had dead insects on the window sills, stunk of mold and didn't look as if it had been cleaned in months! We eventually stayed in the original room as we had no choice. We went out and bought cleaning products from the local supermarket and cleaned the room ourselves to where it was livable. Housekeeping only made the bed and folded the used towels. I deliberately left dust on one of the sofa arms to see if housekeeping would wipe it off during the 6 nights we were there - it was not! The overall hotel is tired and desperately in need of a facelift and someone who cares about the property. The restaurants on site were terrible however the staff at least were pleasant and helpful. The pool bar doesn't serve food - you have to get takeout! The gym was disgracefully filthy - couldn't use it! We've stayed at many properties in Mexico, some good, some bad, but nothing like this! The website portrays the hotel as something entirely different to reality. Stay away!"

"This home is perfect for a group vacation; beautiful location, great swimmable beach, and plenty of places to be outside at the pool, hot tub, tiki bar, or various patios. Cannot recommend enough."