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Hotel Palmera Real

Property class: 3.5

Choose dates to view prices

A free daily manager's reception, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Hotel Palmera Real. In addition to a garden and a playground, guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Single Room

Minibar, desk, iron/ironing board (on request), WiFi (free)

Standard Single Room

  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room | Minibar, desk, iron/ironing board (on request), WiFi (free)

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

Minibar, desk, iron/ironing board (on request), WiFi (free)

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room Standard

Minibar, desk, iron/ironing board (on request), WiFi (free)

Triple Room Standard

  • Sleeps 4
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Double Suite

Minibar, desk, iron/ironing board (on request), WiFi (free)

Double Suite

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Bungalow Standard

Minibar, desk, iron/ironing board (on request), WiFi (free)

Bungalow Standard

  • Sleeps 4
  • 2 Double Sofa Beds and 1 King Bed
  • Free WiFi
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About the neighborhood

Bucaramanga is home to Hotel Palmera Real. Custodio Garcia Rovira Cultural House and Holy Family Cathedral are local landmarks, and travelers looking to shop may want to visit Acropolis Shopping Mall and Cabecera Shopping Mall. Centro Cultural del Oriente Colombiano and Eloy Valenzuela Botanical Garden are also worth visiting. Visit our Bucaramanga travel guide
Map
680004, Santander, Bucaramanga, Metropolitan Transversal Module 1, Close to the Transport Terminal

What's nearby

  • Acropolis Shopping Mall
    6 min drive - 2.8 km
  • Cacique Shopping Mall
    7 min drive - 3.9 km
  • Cabecera Shopping Mall
    7 min drive - 4.9 km
  • Canaveral Mall
    7 min drive - 6.7 km
  • Alfonso Lopez Stadium
    10 min drive - 8.0 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.)
    41 min drive

Restaurants

  • Perro Loco
    6 min drive
  • Hamburguesas Ban Ban
    8 min drive
  • Villa Barbacoa
    8 min drive
  • La Puerta Del Sol
    5 min drive
  • Restaurante Verona
    7 min drive

About this property

Hotel Palmera Real

  • Property highlights
  • At Hotel Palmera Real, you can look forward to a free daily manager's reception, a terrace, and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and a playground.
  • You'll also find perks like:
    • Swimming pool
    • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and wedding services
    • Concierge services, tour/ticket assistance, and free newspapers
    • ATM/banking services, a porter/bellhop, and a 24-hour front desk
  • Room features
  • All guestrooms at Hotel Palmera Real include comforts such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and minibars.
  • Other amenities include:
    • Bathrooms with showers
    • 32-inch LED TVs with cable channels
    • Mini fridges, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: COP 9,500 for adults and COP 9,500 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Playground
  • Pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before 3 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately COP 9500 for adults and COP 9500 for children
  • Airport shuttle fee: COP 35000 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Does Hotel Palmera Real have a pool?

Yes, this property has a pool.

Is Hotel Palmera Real pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at Hotel Palmera Real?

Check-in start time: 11:00 AM; Check-in end time: 1:00 PM.

What time is check-out at Hotel Palmera Real?

Check-out is at 3 PM.

Does Hotel Palmera Real provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of COP 35000 per vehicle applies.

Where is Hotel Palmera Real located?

Situated in Bucaramanga, this hotel is within 3 mi (5 km) of Acropolis Shopping Mall, Santander Technology University, and Center for Events and Exhibitions. Provincial Viaduct and La Flora Ecological Park are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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