"I chose this hotel because of good reviews of its clean rooms and good breakfast.
However it is not so. There was no person at the reception and a note is posted on the counter when I arrived.
I could not have breakfast due to our early flight. I had told that fact one day before on the phone but they didn’t offer anything instead.
Does it mean we should not believe reviews?
Maybe I visited this hotel in a bad timing.
Or the conditions and situation of American hotels have changed badly.
"