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Hotel Caroline

4.0 star property
Mediterranean hotel with a coffee shop and an outdoor pool

Choose dates to view prices

Photo gallery for Hotel Caroline

Lobby sitting area
Deluxe Triple Room | View from room
Lake view
Garden
Lobby
Surrounded by the majestic beauty of Monte San Salvatore, Hotel Caroline is a tranquil oasis. Enjoy a refreshing drink at the poolside bar, unwind in the garden, or indulge in coffee from the coffee shop/cafe. With an outdoor pool and helpful staff nearby, this upscale hotel near Lake Lugano offers everything you need to relax.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Housekeeping
  • Room service
  • Pet friendly

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Single Room

Superior Single Room | 1 bedroom, in-room safe, desk, blackout drapes

Superior Single Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, in-room safe, desk, blackout drapes

Superior Double Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Quadruple Room

Premium Quadruple Room | 1 bedroom, in-room safe, desk, blackout drapes

Premium Quadruple Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Day bed
Hair dryer
  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Double Room

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Double Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 18 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Triple Room

Highlights

Balcony or patio
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
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About the neighborhood

Map
20150, VA, Brusimpiano, Via Federico Motta, 4

What's nearby

  • Lake Lugano - 9 min drive - 4.8 km
  • Via Nassa - 19 min drive - 12.9 km
  • Palazzo dei Congressi - 19 min drive - 13.2 km
  • FoxTown Factory Stores - 24 min drive - 20.1 km
  • Mount Brè - 27 min drive - 16.0 km

Getting around

  • Porto Ceresio Station - 6 min drive
  • Lugano Funicular Station - 37 min drive
  • Lugano (LUG-Agno) - 26 min drive

Restaurants

  • ‪Mizuumi Sushi - ‬7 min drive
  • ‪Ristorante dal Pescatore - ‬5 min drive
  • ‪Osteria Degli Amici - ‬19 min drive
  • ‪Ristorante Acero - ‬7 min drive
  • ‪Caffé Vecchio Teatro - ‬26 min drive

About this property

Hotel Caroline

Upscale hotel near Lake Lugano
Located close to Monte San Salvatore, Hotel Caroline provides a poolside bar, a terrace, and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and a bar.
Additional perks include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Continental breakfast (surcharge), self parking (surcharge), and a banquet hall
  • Laundry services, coffee/tea in the lobby, and an elevator
  • Luggage storage and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Caroline have comforts such as air conditioning, in addition to amenities like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • Flat-screen TVs with digital channels
  • Wardrobes/closets, refrigerators, and heating

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Uncovered self parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend continental breakfast available 8:00 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a provincial park
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee: 50-percent of room rate for check-in between 10:00 PM and 8:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per day
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 19 for adults and EUR 10 for children
  • Uncovered self parking fee: EUR 20 per day
  • Pet fee: EUR 15.00 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-in fee: 50-percent of room rate for check-in between 10:00 PM and 8:00 AM
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 012024-ALB-00002

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 8:00 AM to midnight
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Caroline Brusimpiano
Caroline Hotel
Caroline Hotel Brusimpiano
Hotel Caroline
Hotel Caroline Brusimpiano
Hotel Caroline Hotel
Hotel Caroline Brusimpiano
Hotel Caroline Hotel Brusimpiano

Frequently asked questions

Does Hotel Caroline have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–midnight.

Is Hotel Caroline pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of EUR 15.00 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Caroline?

Self parking is available for EUR 20 per day. There is free parking nearby.

What time is check-in at Hotel Caroline?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available from 10:00 PM– 8:00 AM for a fee of 50%.

What time is check-out at Hotel Caroline?

Check-out is at noon.

Where is Hotel Caroline located?

Situated in the historical district, this hotel is 4.4 mi (7 km) from Lake Lugano and within 12 mi (20 km) of Monte San Salvatore and FoxTown Factory Stores. Mount Brè is 15.3 mi (24.6 km) away.

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Hotel Caroline Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 171 out of 446 reviews
Rating 8 - Good. 210 out of 446 reviews
Rating 6 - Okay. 43 out of 446 reviews
Rating 4 - Poor. 16 out of 446 reviews
Rating 2 - Terrible. 6 out of 446 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming hotel with lovely lake views.

Great location with views over the lake. Friendly staff and hotel has lots of character
Stayed 1 night in May 2025

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and I liked the hotel dog :)
Stayed 2 nights in Jun 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there was very friendly and went out of their way to make our stay great.
Stayed 3 nights in Feb 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
This was a perfect stop for us outside of Lake Lugano. The staff was excellent! They were very accommodating when we needed to leave early for a flight setting up a little breakfast for us.
Stayed 1 night in Jul 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, friendly owner, good breakfast, quiet, nice bedroom All good No complains Owner surprised my wife with a flower on the bed on her birthday, wow nice
Stayed 2 nights in Jul 2023

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities
Really comfortable hotel. Spacious clean rooms. Huge comfortable bed . Basic toiletries and furnishings, but clean and pleasant vibe in safe quiet neighbourhood.
Stayed 1 night in Jun 2023

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

The reception staff were very helpful with activities, local eating places and scenic routes to my next destination. The breakfast buffet had everything. Really nice.
Stayed 1 night in Feb 2023

8/10 Good

Errol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Great breakfast
Stayed 2 nights in Jul 2023

10/10 Excellent

Stephen, Seattle

Great!
Stayed 1 night in Aug 2021

10/10 Excellent

Martina

Liked: Property conditions & facilities
Super.
Stayed 1 night in Jun 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Owner Lucy and her husband and staff were warm,welcoming and helpful with diner reservations and touring advice. Breakfast was beautifully presented and delicious. Suggestion: king beds should have the ability to be made into two beds for friends sharing a room.
Stayed 1 night in Jun 2023

10/10 Excellent

Fulvio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes Personal
Stayed 1 night in Jul 2023

6/10 Okay

Dulce

Disliked: Cleanliness, amenities, property conditions & facilities
The property is in a nice location. Some spider webs and were found in the room and the bathroom had a spider. The AC never worked and the floor could've used a sweep (there was a nail clipping by the terrace window). Overall facilities are a bit outdated. The breakfast was nice
Stayed 1 night in Oct 2023

4/10 Poor

Margaret

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel claims to be a 4 star yet it is more of a 1.5 star if that . Pool was dirty , staff have no idea what they are doing and claim the hotel is “changing” to a different one . Rooms are outdated and AC does not work . No restaurants around the area that are worth going to .
Stayed 2 nights in May 2023

6/10 Okay

Vincent

Liked: Cleanliness, amenities
La piscine et le service de télévision n’étaient pas disponible. Frigo de la chambre hors service et sale.
Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, room comfort
Hotellet har den smukkeste udsigt - i hvert fald fra vores værelse:-) Hotellet er lidt slidt, men pænt og rent. Prisen for overnatning er rigtig fin. Vi brugte hotellet som pitstop på vej til Milano.
Stayed 1 night in May 2025

8/10 Good

Bruno

Liked: Cleanliness, amenities, property conditions & facilities
Molto accogliente il Personale molto gentile e disponibile
Stayed 4 nights in May 2025

8/10 Good

Loris

Stayed 1 night in Apr 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Da tornare

Eccellenza Hotel, sempre un ottimo servizio
Stayed 1 night in Apr 2025

8/10 Good

Erich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Federico

Liked: Cleanliness, staff & service, property conditions & facilities

Ottimo soggiorno

Stayed 2 nights in Feb 2025

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Urs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein hübsches kleineres und preisgünstiges Hotel in einem alten Gebäude mitten in Brusimpiano. Sehr freundliches Personal. Saubere Zimmer mit Blick auf den See. Eigener Parkplatz!!! In 15 Fahrminuten in Ponte Tresa. Gerne wieder einmal
Stayed 2 nights in Feb 2025

8/10 Good

Bruno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ottima struttura
Stayed 3 nights in Feb 2025