内装

グレート サザン ホテル ブリスベンの口コミ

3.5 out of 5
グレート サザン ホテル ブリスベン
103 George Street, Brisbane, QLD

口コミ

7.6

良い

評価 10 - 1001 件の口コミ中 297 件が非常に良い" "
評価 8 - 1001 件の口コミ中 386 件が良い" "
評価 6 - 1001 件の口コミ中 174 件が普通" "
評価 4 - 1001 件の口コミ中 91 件が不満" "
評価 2 - 1001 件の口コミ中 53 件が非常に不満" "

7.8/10

清潔度

8.4/10

スタッフとサービス

7.0/10

設備とサービス

7.0/10

施設のコンディションと設備

7.2/10

環境への配慮

口コミ

6/10 (普通)

Manaka

良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
Wi-Fiが使えなくなった点以外はとてもよかったです
2024 年 3 月に 3 泊滞在
Ashleyからの返信 (投稿日 : 2024 年 3 月 18 日)
Hi Manaka, Thank you for sharing your feedback. For a much faster Wi-Fi connection, we recommend the following: Package 1: Free access for 24 hours with unlimited data, speed at 5 Mbps; Package 2: 5.00 for 24 hours with unlimited data, speed at 20 Mbps. We hope this addresses your concern, and we look forward to hosting you again soon!

6/10 (普通)

Yumi

2024 年 3 月に 2 泊滞在
Ashleyからの返信 (投稿日 : 2024 年 4 月 2 日)
Hi Yumi, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!

4/10 (不満)

AKI

気になった点 : 清潔度、施設のコンディションと設備
次は泊まらないですね。
2024 年 2 月に 2 泊滞在
Ashleyからの返信 (投稿日 : 2024 年 2 月 19 日)
Hi Aki, Thank you for choosing to stay with us. But it seems like your experience left you feeling less than completely satisfied. Please be more specific about the area of our service that you believe needs improvement so we can better serve you. We appreciate your insightful opinions. Have a wonderful day, and once again, thank you!

6/10 (普通)

SHOTARO

2023 年 10 月に 1 泊滞在
Ashleyからの返信 (投稿日 : 2023 年 11 月 10 日)
Hi Shotaro, Thank you for the rating and for staying with us. We hope to have the pleasure of seeing you again soon. Kind regards, Ashley, The Great Southern Hotel Brisbane

8/10 (良い)

Rica

良かった点 : 清潔度、スタッフとサービス
View from the window was great from 14th floor. Easy to walk to south Brisbane area.
2023 年 8 月に 2 泊滞在
GSHBからの返信 (投稿日 : 2023 年 8 月 13 日)
Thank you for the feedback. We are so glad to hear that you enjoyed your accommodation with us. We look forward to welcoming you back to our hotel.

8/10 (良い)

HONMA

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I stayed for 5 nights to attend a conference at the convention center. It is a 20 minute walk to the conference center and a great time to take in the sights and sounds of Southbank. The hotel is also close to a shopping mall with a supermarket and food court. Unfortunately, we stayed 5 nights in a room with no view, but I think we would have enjoyed a nice night view if we had a room facing the river. Check-in and check-out were easy with the device.
2023 年 7 月に 2 泊滞在
GSHBからの返信 (投稿日 : 2023 年 7 月 31 日)
We appreciate the high ratings you have provided for the Great Southern Hotel Brisbane. We are so glad to hear that you enjoyed your accommodation with us. We look forward to welcoming you back to our hotel. Thanks for staying with us. We appreciate your feedback!

6/10 (普通)

SHINGEN

出張
良かった点 : 清潔度
Good location.
2023 年 7 月に 3 泊滞在
GSHBからの返信 (投稿日 : 2023 年 7 月 27 日)
Thank you for staying with us. We appreciate you for taking time to send us your feedback.

8/10 (良い)

kaede

良かった点 : スタッフとサービス
2023 年 7 月に 2 泊滞在
GSHBからの返信 (投稿日 : 2023 年 7 月 5 日)
Thank you for the rating and for staying with us.

10/10 (非常に良い)

DAIKI

2023 年 5 月に 3 泊滞在
GSHBからの返信 (投稿日 : 2023 年 6 月 25 日)
Thank you for the rating and for staying with us.

6/10 (普通)

FUMIE

2022 年 12 月に 2 泊滞在
Catherineからの返信 (投稿日 : 2022 年 12 月 11 日)
Thank you for staying with us. We appreciate you for taking time to rate us. It will help us improve our facilities and services.

10/10 (非常に良い)

Chida

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 12 月に 2 泊滞在
Jamieからの返信 (投稿日 : 2020 年 12 月 7 日)
Thank you for taking time to give us a feedback. We do really appreciate it.

6/10 (普通)

Masanori

グループ旅行
2020 年 3 月に 5 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス
2020 年 1 月に 9 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2020 年 1 月に 5 泊滞在

8/10 (良い)

zachariah

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Reception where very friendly everytime I spoke to them
2024 年 4 月に 3 泊滞在
Ashleyからの返信 (投稿日 : 2024 年 4 月 22 日)
Hi Zachariah, Thanks for staying with us and for the kind words about our staff. Our team worked hard to meet your expectations. Have a great day!

8/10 (良い)

Debbie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed 2nights was clean beds were ok, sheets were crispy clean, only downer was no microwave and to much light at night coming through door edging.
2024 年 4 月に 2 泊滞在
Ashleyからの返信 (投稿日 : 2024 年 4 月 18 日)
Hi Debbie,  Thank you for taking the time to share your valuable feedback. Please note that all amenities in the room are listed on our website. Regrettably, we do not provide microwaves in our rooms. However, we have one available in the restaurant area for guest use, outside of breakfast hours. We appreciate your understanding and hope to welcome you back soon. Have a good day!

10/10 (非常に良い)

Danny

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Location location and location
2024 年 4 月に 1 泊滞在
Ashleyからの返信 (投稿日 : 2024 年 4 月 15 日)
Hi Danny, Thank you for giving us a good score and positive feedback about our location. We look forward to welcoming you back again soon. Have a good one!

6/10 (普通)

Ray

家族旅行
Very uncomfortable bed, could feel every spring in the bed. Breakfast was not worth paying for, should’ve went down the road. Parking was expensive and very hard to get a large car into. Room was very clean but a little noisy. Good location
2024 年 4 月に 3 泊滞在
Ashleyからの返信 (投稿日 : 2024 年 4 月 12 日)
Hi Ray, Thank you for choosing to stay with us. We have informed our housekeeping team to examine the bed and replace it if necessary. Our hotel offers a reasonably priced breakfast for only 15 and our overnight parking fee of 30.00 is comparable to those of other parking lots in the Brisbane area. Additionally, due to the location of our property, we have a height restriction of 1.8 meters. Thank you for your understanding, and we look forward to having you back at our hotel soon.

10/10 (非常に良い)

Paul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Always a great stay
2024 年 4 月に 1 泊滞在
Ashleyからの返信 (投稿日 : 2024 年 4 月 9 日)
Hi Paul, We are happy to know you had a great time spent here at The Great Southern Hotel Brisbane. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too! We are looking forward to seeing you again soon. Have a great one!

4/10 (不満)

Alex

出張, カップルで旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The motel was central for our needs, but we booked a Disabled room and was not given one. The wheelchair couldn't fit in the doorway or into the bathroom.
2024 年 4 月に 3 泊滞在
Ashleyからの返信 (投稿日 : 2024 年 4 月 8 日)
Hi Alex, Thank you for choosing to stay with us. Please be informed that we have assigned you to the room you booked, which is a disabled room numbered 608. This room features a handle on the wall in the bathroom and an additional shower chair for your convenience. Our friendly front office team is available 24/7 to assist you with any concerns or needs during your stay. Please do not hesitate to let them know how they can be of assistance to you. Thank you for bringing this to our attention, and we look forward to welcoming you back to our property again.

10/10 (非常に良い)

Bernard

カップルで旅行
良かった点 : 施設のコンディションと設備
Close proximity to the places I wanted to visit.
2024 年 3 月に 6 泊滞在
Ashleyからの返信 (投稿日 : 2024 年 4 月 3 日)
Hi Bernard, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!

10/10 (非常に良い)

LEONARD

カップルで旅行
良かった点 : スタッフとサービス
Good
2024 年 3 月に 1 泊滞在
Ashleyからの返信 (投稿日 : 2024 年 4 月 2 日)
Hi Leonard, Thank you for the rating and for staying with us. We are excited to see you back on our property. Have a good one!

8/10 (良い)

Michelle

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
The property was in a fantastic location to the CBD and was walking distance to a lot of shops and restaurants. Bathroom was really nice, property could use some updates, but was tidy and clean. Parking was a really bad. Upper lot was closed, and only small vehicles could fit in the basement (our rental car barely got inside without any scratches or dings).
2024 年 3 月に 1 泊滞在
Ashleyからの返信 (投稿日 : 2024 年 3 月 21 日)
Hi Michelle, Thank you for the rating and positive feedback about our location. Please be informed that, due to our property's location, we only have a limited number of parking spaces accessible for our guests. There is a height restriction of 1.8 meters, and these spaces are subject to availability. We appreciate your understanding and hope to welcome you back to our hotel soon. Have a wonderful day!

10/10 (非常に良い)

Marilyn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great
2024 年 3 月に 1 泊滞在
Ashleyからの返信 (投稿日 : 2024 年 3 月 18 日)
Hi Marilyn, Thank you for the rating and for staying with us. We look forward to seeing you back on our property. Have an amazing one!

8/10 (良い)

Srinivasa Prasad Kodur

出張
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
n/a
2024 年 3 月に 3 泊滞在
Ashleyからの返信 (投稿日 : 2024 年 3 月 14 日)
Hi Srinivasa, Thank you for the rating and for staying with us. We look forward to seeing you back on our property. Have an amazing one!

6/10 (普通)

Greg

2024 年 3 月に 2 泊滞在
Ashleyからの返信 (投稿日 : 2024 年 4 月 2 日)
Hi Greg, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!

2/10 (非常に不満)

Jenny

出張
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Dangerous area, the staff member we sent felt very unsafe
2024 年 2 月に 1 泊滞在
Ashleyからの返信 (投稿日 : 2024 年 3 月 1 日)
Hi Jenny, Thank you for choosing to stay with us. We are sorry to hear that you and your staff felt that our location was dangerous and unsafe during your stay. Please know that ensuring the safety and comfort of our guests is our top priority. If you have any concerns during your stay, please do not hesitate to inform our friendly front office staff. They will be more than happy to assist you and make your stay as pleasant as possible.

8/10 (良い)

Jaree

良かった点 : 清潔度、スタッフとサービス
2024 年 2 月に 1 泊滞在
Ashleyからの返信 (投稿日 : 2024 年 2 月 29 日)
Hi Jaree, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!

6/10 (普通)

Laurinda

出張
良かった点 : 清潔度、スタッフとサービス
The room was serviceable, but was quite shabby as was the general appearance of the hotel. The curtains didn't close the full way in my room, so some light came in. There wasn't much to dampen any sound, so any loud late comers could be heard clearly. The location is great, and the staff friendly, so a good, low-cost option, if you don't mind the decor and a bit of noise.
2024 年 2 月に 2 泊滞在
Ashleyからの返信 (投稿日 : 2024 年 2 月 21 日)
Hi Laurinda, Thank you for taking the time to share your feedback with us. We understand that guests have different opinions. We appreciate your rating and look forward to welcoming you back soon.

10/10 (非常に良い)

Udah

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quiet and located at the prime area, CBD Brisbane
2024 年 2 月に 2 泊滞在
Ashleyからの返信 (投稿日 : 2024 年 2 月 19 日)
Hi Udah, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!

8/10 (良い)

Paul

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean/ right in city/ walk every where/ close to botanical gardens/ river cat/ casino/ Southbank/ 5min walk to queen st mail/ priced right.
2024 年 2 月に 1 泊滞在
Ashleyからの返信 (投稿日 : 2024 年 2 月 19 日)
Hi Paul, Thank you for taking the time to share this feedback from your recent stay with us!

8/10 (良い)

sean

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Decent
2024 年 2 月に 1 泊滞在
Ashleyからの返信 (投稿日 : 2024 年 2 月 7 日)
Hi Sean, Thank you for choosing to stay with us and leaving valuable feedback and an amazing rating. We are looking forward to welcoming you back soon. Have a great day!

6/10 (普通)

Tzuman

良かった点 : 清潔度、スタッフとサービス、設備とサービス
The room is dim with very limited of lighting, and very old interior that doesn't smell well too. Pretty noisy from the hallway cuz poor insulations.
2024 年 1 月に 3 泊滞在
Ashleyからの返信 (投稿日 : 2024 年 2 月 1 日)
Hi Tzuman, Thank you for your stay and feedback. We understand that guests have different opinions. Our front desk staff is available to assist with any concerns, including noise disturbances. We look forward to your return soon and wish you a great day.

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Worst experience
The whole was really unhygienic, no toiletries present in bathroom, extreme noise in lobby and really felt unwelcomed by staff.
2024 年 1 月に 1 泊滞在
Ashleyからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Guest, Thank you for choosing to stay with us and for sharing your feedback. We apologise if you felt unwelcome by our staff, and we will notify the duty manager about this. Please be assured that our staff is trained to handle customer service professionally, and we take any complaints seriously. Additionally, it's important to note that amenities are not usually included in the accommodations, but complimentary toothbrush kits are available at the front desk for guests who may run out of supplies. We appreciate your understanding, and we hope to see you again. Have a good day!

10/10 (非常に良い)

Joseph

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice staff, clean room, close to bars and restaurants.
2024 年 1 月に 1 泊滞在
Ashleyからの返信 (投稿日 : 2024 年 1 月 29 日)
Hi Joseph, Thank you for staying with us and sharing your positive feedback about our location. We hope to have you back on our property again. Have a good one!

8/10 (良い)

Kym

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Parking was a bit scary - very narrow entrance/exit even for a smallish car. Noisy when guests speaking in corridors outside rooms.
2024 年 1 月に 1 泊滞在
Ashleyからの返信 (投稿日 : 2024 年 1 月 29 日)
Hi Kym, Thanks for your feedback and for liking our convenient location. We have limited parking spaces due to the construction and location of our property. These spaces are subject to availability and have a height restriction of 1.8 meters. Please be advised that our front office team can help with issues such as noise disturbances. We value your feedback and hope to see you again soon!

8/10 (良い)

Elissa

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I like how it isn’t too far from Southbank, restaurants/cafes and shopping.
2024 年 1 月に 2 泊滞在
Ashleyからの返信 (投稿日 : 2024 年 1 月 29 日)
Hi Elissa, Thank you for the positive feedback on our location. We are delighted that you were satisfied with your stay, and we look forward to welcoming you back soon. Have a great day!

8/10 (良い)

Sumith

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Value for money
2024 年 1 月に 1 泊滞在
Ashleyからの返信 (投稿日 : 2024 年 1 月 29 日)
Hi Sumith, Thank you for the rating and for staying with us. We look forward to seeing you back on our property. Have an amazing one!

8/10 (良い)

mark

2024 年 1 月に 3 泊滞在
Ashleyからの返信 (投稿日 : 2024 年 1 月 29 日)
Hi Mark, Thank you for the rating and for staying with us. We look forward to seeing you back on our property. Have a great day!

10/10 (非常に良い)

Micheal

2024 年 1 月に 1 泊滞在
Ashleyからの返信 (投稿日 : 2024 年 1 月 29 日)
Hi Michael, We are delighted to have received a perfect score from you as a reflection of your gratitude while staying in our hotel. Thank you and have a wonderful day!

8/10 (良い)

Geoffrey

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Ashleyからの返信 (投稿日 : 2024 年 1 月 24 日)
Hi Geoffrey, Thank you for the rating and for staying with us. We look forward to seeing you back on our property. Have an amazing one!

10/10 (非常に良い)

Dean

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Old school large room simple and clean
2024 年 1 月に 1 泊滞在
Kayeからの返信 (投稿日 : 2024 年 1 月 18 日)
Dear Dean,Thanks for sharing your lovely ratings with us and the community. We hope to see you soon!Kind regards,The Great Southern Hotel Management

10/10 (非常に良い)

Miyuki

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Kayeからの返信 (投稿日 : 2024 年 1 月 19 日)
Dear Miyuki,Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.Kind regards,KayeThe Great Southern Hotel Management

8/10 (良い)

Kevin

出張
良かった点 : 清潔度
2024 年 1 月に 1 泊滞在
Ashleyからの返信 (投稿日 : 2024 年 1 月 22 日)
Hi Kevin, Thank you for the rating and positive feedback about our location. We see it as a sign of your satisfaction, and we look forward to having you visit our property once more. We hope you have an amazing day!

8/10 (良い)

BARRY

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
WE were there for such a short time, but everything was fine and the staff were pleasant and helpful.
2024 年 1 月に 1 泊滞在
Kayeからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Barry,We appreciate your choice to stay with us and for sharing your thoughts through a 4/5 rating. Your feedback is important to us, and we're glad you had a good experience. If there are specific areas where you feel we could enhance your stay in the future, we'd love to hear your insights. We hope to have the pleasure of welcoming you back for a 5-star experience. Kind regards,KayeThe Great Southern Hotel Management

8/10 (良い)

Jimmy

カップルで旅行
良かった点 : 設備とサービス
The room was shed but clean. The reception staff were excellent.
2024 年 1 月に 1 泊滞在
Kayeからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Jimmy,Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!Kind regards,KayeThe Great Southern Hotel Management

6/10 (普通)

Indrek

2024 年 1 月に 4 泊滞在
Kayeからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Indrek, We're always striving for perfection, and we appreciate your feedback. Should you have any suggestions for improvement, please feel free to share. We hope to welcome you back soon!Kind regards,KayeThe Great Southern Hotel Management

8/10 (良い)

Jason

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
kayeからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Jason, Thank you for choosing to stay with us and for sharing your positive experience. Your 4/5 rating means a lot to us, and we're thrilled to know that you had a pleasant stay. We're always striving for perfection, and we appreciate your feedback. Should you have any suggestions for improvement, please feel free to share. We hope to welcome you back soon!Kind regards,Kaye The Great Southern Hotel Management

6/10 (普通)

Anthea

良かった点 : スタッフとサービス、設備とサービス
The service was fine. But on the second day I could not get back to my room, had to see the reception to activate my keys before I could get back in. I stayed for three days two night, but got 3 tea bags, and were not enough body wash for two days, (Enough for one day). The room temperature was set elsewhere, could not do any adjustment as it was so hot. No fresh air in the small room. Hear the construction drill in the afternoon. Other than that the location was good. Walking distance to the Queen Street mall. It's alright, not the best.
2024 年 1 月に 2 泊滞在
Ashleyからの返信 (投稿日 : 2024 年 1 月 12 日)
Hi Anthea, Thank you for sharing your feedback. Please be informed that a key card sometimes will not work if the guest puts it inside the wallet or mobile phone. For additional amenities, you can request them from our front office team, who are available 24/7. The maintenance team fixed the air conditioner in your room permanently. All noisy work is scheduled for business hours. Notices are on all booking platforms to try and advise guests in advance of booking. We appreciate your understanding and patience in this matter and hope to see you again soon, especially after our renovations. Have a great day!

8/10 (良い)

Nicole

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Ashleyからの返信 (投稿日 : 2024 年 1 月 11 日)
Hi Nicole, Thank you for the rating and for choosing to stay with us. We see it as a sign of your satisfaction and look forward to having you visit our property once more. We hope you have an amazing day!