Verified review
6/10 Okay
Jennifer
Feb 17, 2024
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Strong reservations on staying here
Pros: Excellent location, in the middle of Brinchang. Clean.
Comfortable bed; love the firm pillows, and room temperature.
Enough space for 1-2 people for an overnight stay or two.
Hot shower and good water pressure. Maybe too hot though?! Comes to scalding.
Excellent wifi, able to do video and phone calls and upload photos and videos.
Cons:
First of all the “hotel”- it’s NOT a hotel, that’s a misnomer, it’s more like a homestay with self-enclosed rooms surrounding a kitchenette area. NOT what I signed up for and the picture for the app does NOT reflect check-in. There is a fridge thankfully.
It’s self check-in which SUCKS if you have issues like I did. My Hotels.com booking number didn’t work and there is NO ONE AROUND TO HELP. Only a phone number is given to call but if you don’t have international dialing (I don’t know any foreign tourist who does?!), you are screwed. Especially as this “hotel” doesn’t bother to respond to messages via the app. This place really should be removed from the app and marketed ONLY to Malaysian travelers.
There is ZERO soundproofing in terms of the windows (no double-glazing) and minimal for the walls. I was very lucky the families who stayed next door controlled their kids well so they didn’t make noise (I was in room A), but as as for the next set of flats on the kitchenette over, oh, my god. It eohkd have been a nightmare bc the brats over there were loud as anything, right before I went to bed.
Grab doesn’t recognise Snooze.
Jennifer
Stayed 2 nights in Feb 2024