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"Very friendly staff. Especially Lily who made staying at the Charm a wonderful experience "

"Fantastic hotel. Had the best time. "

"When we walked into the hotel room, we both said wow! Bed good night sleep, bathroom choice of raindrop or hand held showers, all bathroom requirements supplied. Room had coffee machine and kettle plus various drinks and biscuits supplied.Tv had sky sports and terrestrial channels. Outside veranda with seating and a bonus of veranda doors completely opened up giving a great view overlooking the marina from inside the room. The room also benefitted from air conditioning. Cannot comment on food as we ate out for all our meals. Now we have stayed at another top hotel near the pier and we feel that the Malmaison hotel was so much better. "

"Lovely hotel!"

"My husband and I stayed at The Grand for three nights for our honeymoon and we felt that it was th"

"Good food. Possibly listing what gluten free options are available for your dinner options. Had to ask the kitchen. Still great service. Staff were very accommodating"

"Excellent location, friendly and helpful staff. Our first visit to Brighton and we will definitely return and will stay in this hotel."

"Staff were all amazing, happy, friendly, helpful and professional. Some areas of the hotel feel a bit dated but didn’t impact our stay. Lobby and bar are beautifully decorated. Had a fantastic weekend and will definitely visit again "

"Great, affordable stay in a perfect location. We booked a private double which was affordable, spacious and clean. The check in process was easy and the young local fellow at the desk was fantastic and sorted us out with recommendations. The location is incredible for the price. Seconds walk to the pier and loads of great venues around for food and drinks. The communal kitchen facility was well equipped, but perhaps in need of a good clean. Overall a very pleasant stay that I would definitely recommend."