I came to this hotel with my best friend, my strong opinion is that it’s definetly not a 4star hotel at all. I’ve stayed at 4 star before and the treatment and attention is impeccable and professional. At a point of our stay the fire alarms went off, we saw everyone relaxed so figure it was just maybe a test. I proceeded to call the from our room to ask what was happening I got put on hold and the phone was never answered. Being put on hold when calling customer service happened multiple times. I think it’s a decent hotel, not 4 star, the restaurants are not delicious, the bartenders were very nice and attentive. The mini bar in the room had no drinks! Again it being a 4 star hotel. We were very disappointed with the lack of attention from the staff, and lack of amenities in the rooms. The area of the hotel is very beautiful it’s next to a gorgeous beach walking distance. I would not stay here again.