We planned to ski all three days we stayed in Breckenridge. When we arrived, the driveway was icy and a tough hill to descend. Upon attempting to open the garage door in case we couldn't stop at the bottom when trying to get into the garage, we realized the garage door would not open as the opener was broken. Thankfully, two of the guys were able to fix it after about thirty minutes, so we had to start our vacation with making a repair. When entering the house, everyone wanted showers after traveling all day. The basement shower did not work and the top floor shower knob fell off when trying to turn it on. Two operable showers for nine people is also not ideal. When gathering in the family room, everyone mentioned how the toilets were dirty. Also not pleasant. When trying to do a load of laundry, there was no detergent to do laundry.So we thought, let's all gather around the fireplace...nope. didn't work. Once again, the guys attempted to fix it and it made the house smell terrible, so we turned it off (well, it stopped working anyway).We travel a lot and book through VRBO and one person rents their property through VRzbO and have always been pleased with the places we've booked. This one was a flop.