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"This is an ok place to stay if you're not planning on spending a lot of time in the hotel. The staff was nice and the room was clean. There are no amenities - things like a card or brochure to explain what's available at the hotel, how to work the TV, where the ice machines are, etc. When I arrived, the desk informed me that they were upgrading my room because there were no rooms available at the price I reserved. When I arrived back at the hotel later that night, the clerk informed me that they needed to change my room because they gave me a handicapped access room and another room like I reserved became available on the same floor. I was fine with that, I didn't have a lot of stuff to change, etc. but when I went up to the original room, the key no loner worked. I had to go back down to the desk to solve that problem which was quickly done. I was not that upset at the change but I was pretty tired at that point and didn't need that kind of hassle to deal with right before bed. Since breakfast was not included in my room rate, they said I could add it for $10 which I did, since I would be on a tight schedule the next morning. I don't recommend the breakfast, the hot food was not prepared well and there was only one toaster in use. "

"The place was very comfortable and nice. We would stay again!"

"I appreciate the staff's hard work on keeping this Westin clean and comfortable for guests. We stayed here twice in the past several weeks."

"Always our favorite place to stay in New Hope--we especially love the pool and all of the outside lounging areas!"

"Breakfast and parking was top notch Ty. "

"Easy check in, clean rooms, pleasant staff"

"A great experience staying at the Madison. The breakfast was great. The rooms were spacious and clean. Plenty of parking. Amazing staff."

"Great staff and clean rooms. Definitely recommend!!"

"Very good hotel and great price!! "