8/10 (良い)
Susan B.
2024 年 12 月 21 日
良かった点 : 清潔度
Beautiful home, pool out of order
It was a very nice house, just as described in the listing. The only issue was the heated pool was filthy and wasn't heated so not useable for the entire stay. It was a bummer because that's one of the main features of the home that made me want to stay at this one in particular. Property management did send someone to try to fix the pool but they didn't know how to fix the heater and management kept telling me the pool vendor was the one to fix the pool. The pool vendor never showed up for the three days I put party was there. So we didn't get to use the pool at all. No compensation was offered either for not being able to use the pool, which I found to be put customer service. Otherwise everything else was perfect! Rooms were spacious clean and well maintained.
Susan B.
2024 年 12 月に 3 泊滞在