We had an Expedia booking but they turned my colleague away as they had given the room to someone else. I called to confirm we would not be charged and they said to complain to Expedia, it had nothing to do with them. I said they needed to cancel the room in the Expedia system so I could get my refund. They said this had nothing to do with them.
I am concerned that the room is showing as checked in—the guest was not permitted to check in. Please advise on a refund.
Lisa
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Gaston
2024 年 3 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very clean had everything I needed
Gaston
2024 年 3 月に 2 泊滞在
4/10 (不満)
Val
2024 年 2 月 2 日
The owners are very nice and obviously trying hard. However, the fumes and smell from the cleaning solutions used in the room and sheets was very overpowering and it was impossible to regulate the heat…room was very hot! So, sleeping was difficult. I felt safe and the room was clean.
Val
2024 年 1 月に 2 泊滞在
8/10 (良い)
Glen
カップルで旅行
2023 年 12 月 26 日
良かった点 : 施設のコンディションと設備
Glen
2023 年 12 月に 2 泊滞在
10/10 (非常に良い)
Bruce
2023 年 10 月 30 日
Bruce
2023 年 10 月に 2 泊滞在
10/10 (非常に良い)
Bruce
2023 年 10 月 10 日
Bruce
2023 年 10 月に 3 泊滞在
10/10 (非常に良い)
Nazarene
カップルで旅行
2023 年 9 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Front desk was extremely helpful and accommodating. Will definitely be back in the near future!
Nazarene
2023 年 8 月に 1 泊滞在
6/10 (普通)
Jennifer
カップルで旅行
2023 年 8 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean place to put your head down but that’s about it.
Jennifer
2023 年 8 月に 2 泊滞在
10/10 (非常に良い)
Shaylynn
小さなお子様連れの家族旅行
2023 年 8 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was a nice quiet motel with a convenient kitchenette and wonderful working air conditioner. Would definitely stay again.