「My room was airport side so I saw many airplanes landing. That was so beautiful. And the shopping malll was only five minutes from the hotel by walk There was seven eleven in the mall. That was very convenient.」
「We were pleasantly surprised by this property, and wished that our travel itinerary was such that we could have stayed more than just one night. Beth, the innkeeper, is personable and tends to every detail. The property is lovely and peaceful. Great dining options just a walk away, train to the city around the corner, and a lovely neighborhood to walk around and revel in the architecture of Frank Lloyd Wright. Highly recommended inn. We shall reurn.」
「The shuttle bus to ORD does not pick up the passengers correctly, and the information is not shared between the hotel and the service company.
The front desk staff at the hotel is not always the same.
Some are polite and some are clumsy.
The reason why some are polite and others are clumsy is because they are not thoroughly trained.
For example, on the first and second days, the front desk staff gave us two complimentary bottles of water each, but on the third day, the staff member in charge...
