The Durley Dean Hotel offers an upscale retreat in West Cliff with amenities to enhance your stay. Enjoy the on-site spa, grab drinks at the bar, or visit the coffee shop. No. 28 serves British cuisine all day, from breakfast to dinner.
Located in West Cliff, a neighborhood in Bournemouth, The Durley Dean Hotel is near the airport and near the beach. Sandbanks Beach and Poole Harbour are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bournemouth Beach and New Forest National Park. Oceanarium and Bournemouth Natural Science Society are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Visit our Bournemouth travel guide
BH2 5HE, England, Bournemouth, 28 West Cliff Road, West Cliff
What's nearby
Bournemouth Beach
8 min walk - 0.7 km
Bournemouth Lower Gardens
11 min walk - 0.9 km
Bournemouth International Centre
12 min walk - 1.1 km
Bournemouth Pavillion Theatre
15 min walk - 1.3 km
Durley Chine Beach
6 min walk - 0.4 km
Getting around
Bournemouth Station
9 min drive
Bournemouth (BOH-Bournemouth Intl.)
17 min drive
Restaurants
Pinocchio Ristorante
7 min walk
Brewhouse & Kitchen
8 min walk
the palm
7 min walk
Smokin' Aces
8 min walk
Old Harry Rocks Bar & Restaurant
6 min walk
About this property
The Durley Dean Hotel
Upscale hotel near Bournemouth Beach
Near Bournemouth International Centre, The Durley Dean Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Indulge in some rest and relaxation at Spa, the onsite spa. The on-site British cuisine restaurant, No. 28, offers breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
You'll also find perks like:
An indoor pool
Buffet breakfast (surcharge), self parking (surcharge), and an elevator
Smoke-free premises, luggage storage, and a 24-hour front desk
Multilingual staff, meeting rooms, and a banquet hall
Guest reviews speak highly of the breakfast and helpful staff
Room features
All 115 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
Bathrooms with tubs or showers and free toiletries
Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 12 for adults and GBP 7 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli
Restaurants on site
No. 28
Things to do
Full-service spa
Gym
Indoor pool
Sauna
Family friendly
Indoor pool
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Business services
Business center
Meeting rooms
Full-service spa
Sauna
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
5 floors
Ballroom
Banquet hall
Built in 1880
Smoking not allowed
Victorian architecture
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
Flat-screen TV with digital channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
More
Air conditioning
Connecting rooms available
Desk
Heating
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately GBP 12.00 for adults and GBP 7.00 for children
Self parking fee: GBP 15.00 per night
Pet fee: GBP 15.00 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision
Frequently asked questions
Does The Durley Dean Hotel have a pool?
Yes, this property has an indoor pool. Pool access is from 7:00 AM–9:00 PM.
How much does it cost to stay at The Durley Dean Hotel?
As of May 8, 2026, prices found for a 1-night stay for 2 adults at The Durley Dean Hotel on May 17, 2026 start from ¥10,756, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Durley Dean Hotel pet-friendly?
Yes, The Durley Dean Hotel allows dogs (limit 1 total). There's a fee of GBP 15.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking?
Self parking is available for GBP 15.00 per night. Limited spots are available.
What time is check-in at The Durley Dean Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at The Durley Dean Hotel?
Check-out is at 11:00 AM.
Where is The Durley Dean Hotel located?
Located in West Cliff, this spa hotel is within a 10-minute walk of Durley Chine Beach and Bournemouth Beach. Bournemouth International Centre and Alum Chine Beach are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
The Durley Dean Hotel Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
7.6
Amenities
8.2
Staff & service
7.2
Property conditions & facilities
Rating 10 - Excellent. 357 out of 1008 reviews
10 - Excellent
357
Rating 8 - Good. 325 out of 1008 reviews
8 - Good
325
Rating 6 - Okay. 182 out of 1008 reviews
6 - Okay
182
Rating 4 - Poor. 69 out of 1008 reviews
4 - Poor
69
Rating 2 - Terrible. 75 out of 1008 reviews
2 - Terrible
75
Reviews
Verified
8/10 Good
Trevor J
Mar 19, 2026
Liked: Cleanliness, staff & service
Room was nice and clean, staff were very nice breakfast was great no nearby shopping.
Hotel location great
This is deservedly a 4 star hotel. Almost everything rings quality. The food is of high quality, that is breakfast and dinner. The staf go out of their way to be friendly and helpful. It was just the outside appearance. All painted surfaces need urgent treatment. A great stay. May well go there again!
Gordon
Stayed 2 nights in Apr 2026
Verified
6/10 Okay
Leanne
Apr 8, 2026
Location good, unless difficulty walking as it’s quite a steep walk from the town/beach back. Small payable car park. Although the rooms have more up to date furniture the rooms and buildings are looking quite tired and in need of decorating. The pool area is small so can get very busy.
Leanne
Stayed 2 nights in Apr 2026
Verified
8/10 Good
Bonnie
Feb 2, 2026
Liked: Cleanliness, staff & service, amenities
Nice hotel and pool, good amenities. Freindly staff.
Overall, we were satisfied with the hotel. The English breakfast was very tasty — especially considering that I am a chef working in a five-star hotel in London. The sausages and bacon were exceptionally good.
I was slightly disappointed that still water was not available and only sparkling water was offered.
Overall, the hotel offers good value for money and we enjoyed our stay.
Ventsislav
Stayed 2 nights in Oct 2025
Verified
8/10 Good
Fumie
Jan 8, 2026
Liked: Cleanliness, staff & service, amenities
Clean and good sized room. Good location.friendly staff. Swimming and sauna was good for children.
It would be good if swimming pool's water is cleaner.
Fumie
Stayed 1 night in Jan 2026
Verified
8/10 Good
Christopher
Aug 28, 2025
Liked: Cleanliness, amenities
Well located hotel, recently refurbished rooms and good breakfast selection.
Very busy time of year Christmas party’s the hotel was a dated but comfortable we had our dog with us so choose this hotel as it was near beach .The lady on reception was very nice and booked us in promptly.The breakfast staff was a little unsure where to put us with a dog we eventually got sorted.Our room was nice had everything we needed
Angela
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Eloise
Dec 1, 2025
Liked: Cleanliness, staff & service, amenities
Had a lovely stay here for our anniversary. Check in was smooth and friendly. Staff were always lovely. Upon arriving in our room the look and quality were great for the price we paid. They had even left us a personalised card. Can't recommend enough.
Eloise
Stayed 3 nights in Nov 2025
Verified
4/10 Poor
Steve
Jan 22, 2026
Liked: Cleanliness
Room was a little tired although it did have air conditioning
The main reason for filling in the survey was the food. The first night it took 50 minutes for the starter to arrive which was only pate. The second night the starter and main course arrived together. The actual food was quite nice
Its really amazing - don't be hesitant book - its far better than any chain hotel. its amazing value for money, great facilities and wondefrul location. A really great hotel.