No device at all had to wait until 3.00 to get in to the building, sorry did nt hear the door must have been down stairs. Room was smelly, not in a good state, bathroom was filthy and scruffy with someone’s poo still around the bowel. Supposed to there for 4 night left the next morning not a sign of anyone around. Found another hotel cheaper which was excellent
Jayne
2025 年 6 月に 4 泊滞在
8/10 (良い)
Jack
カップルで旅行
2025 年 7 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Staff were very nice, not always at the reception though. Very noisy hotel guests which is not the hotel staffs fault, but if someone was on duty, the noise would not have occurred.
Jack
2025 年 7 月に 2 泊滞在
6/10 (普通)
Darren
2025 年 4 月 26 日
気になった点 : 清潔度、スタッフとサービス
Darren
2025 年 3 月に 1 泊滞在
4/10 (不満)
Nicola
2025 年 4 月 24 日
気になった点 : 施設のコンディションと設備、客室の快適度
The staff were lovely and breakfast okay but room was damp wallpaper hanging off bed uncomfortable and creaked everytime you moved
Nicola
2025 年 4 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
家族旅行
2025 年 4 月 20 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Poor for what they charge
Carpet area by radiator was wet, toilet flusher kept getting stuck and you can’t reach the facility Guy most of the time and never anyone at reception, had to use the outside toilet for 2 days, safe to say I am never returning there, you even have to pay for car park untop all the poor service
宿泊されたお客様
2025 年 4 月に 4 泊滞在
6/10 (普通)
Amanda
2025 年 4 月 14 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
Great staff - shame about the r
Staff absolutely amazing. 5/5 for politeness and attiveness. Condition of property in need of a good overhaul. The room I stayed in had water mark around the light fitting, paint peeling from skirting boards, marks on curtain. Not enough hangers or storage space.
Amanda
2025 年 4 月に 3 泊滞在
6/10 (普通)
Nita
カップルで旅行
2025 年 4 月 14 日
Could do with a some tlc. Hot tub extra £180 for 3 hours with 7 days notice) corkage fee £30 per bottle. Bar never open. Water on a timer (prepare for a cold shower).
Nita
2025 年 4 月に 2 泊滞在
10/10 (非常に良い)
Hamood
小さなお子様連れの家族旅行
2025 年 4 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice hotel near to the beach and restaurants
Hamood
2025 年 4 月に 1 泊滞在
6/10 (普通)
claire
家族旅行
2025 年 4 月 8 日
気になった点 : 客室の快適度
claire
2025 年 4 月に 2 泊滞在
10/10 (非常に良い)
Ana
2025 年 4 月 7 日
良かった点 : スタッフとサービス、施設のコンディションと設備
People are very friendly and I felt safe with my kids. It's very close to the seaside, shops and the park. It was great.
Ana
2025 年 4 月に 2 泊滞在
4/10 (不満)
Ann
2025 年 3 月 31 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Good location to BIC
Very friendly staff. Food tasty. Good location. Room for improvement.
Please accept the following as constructive criticism:
Front door locked. Door bell rung twice with no reply. I phoned the hotel to try to gain access, but no-one was available to take the call and a message couldn't be left. I knocked the door and someone opened it.
Not so clean. Dirty toilet brush holder in bathroom. About an inch of dirty yellow/brown liquid sitting holder! The rooms could do with a spring-clean. The entrance porch needs cleaning and a coat of paint.
Mattress had a big dip in the middle.
The hot-tub costs £180 for 3 hours and 7 days advance warning is needed.
Hot water only available at certain times.
I would have discussed the above at the hotel if someone had been in reception during check-out time.
Ann
2025 年 3 月に 1 泊滞在
10/10 (非常に良い)
Philip
2025 年 3 月 31 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Night away
For the cost this good value. Nothing over stated and does what it says.
Good breakfast and quiet nights sleep and easy parking and very well situated for beach and town
Philip
2025 年 3 月に 1 泊滞在
8/10 (良い)
Karen
2025 年 2 月 18 日
I found it very cold in the dinning room and around the hotel
breakfast was Excellent staff helpful The internet was not good at all!
Karen
2025 年 2 月に 3 泊滞在
6/10 (普通)
宿泊されたお客様
2025 年 2 月 16 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Budget room close to seafront and BIC
Not the cleanest of toilets / rooms and very cold eventhough heating was on.
But good sized rooms and good breakfast the next day.
Not the most modern but you get what you pay for.
Stayed for 1 night for an event at the BIC and so was suitable for that.
宿泊されたお客様
2025 年 2 月に 1 泊滞在
2/10 (非常に不満)
Victoria
2025 年 2 月 12 日
Victoria
2025 年 1 月に 1 泊滞在
4/10 (不満)
Penny
2025 年 2 月 1 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
First room smelt really badly of cigerette smoke, they did move us but then tried to put our friends in that room. Our new room had not been vacumed, there was litter and hair all over the carpet so we had to get them to vacume it. The rooms were very cold, the mattress was way to soft and uncomfortable and every time we moved the metal bedframe squeeked so we got little sleep. We were there with a school party and one of the kids rooms found a bra and nickers in their room. The breakfast was nice although there were 2 school parties and we got told off for not coming in at different times even though we didnt know there were 2 parties and they did! All in all not somewhere we would ever stay again or recomend to anyone.
Penny
2025 年 1 月に 1 泊滞在
8/10 (良い)
Toby
家族旅行
2024 年 12 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pros- It was good value for money, good location, with everything I needed for my stay including a hot breakfast each day.
Cons- breakfast was 9am -10am would be nice for earlier option. When I arrived the towels and coffee facilities were still wet- clean but wet, 1 cup still had soap suds in it.
Toby
2024 年 12 月に 4 泊滞在
10/10 (非常に良い)
Manoj
2024 年 12 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
Manoj
2024 年 12 月に 1 泊滞在
2/10 (非常に不満)
Jenny
2024 年 12 月 27 日
Jenny
2024 年 12 月に 1 泊滞在
2/10 (非常に不満)
Seweryn
家族旅行, 小さなお子様連れの家族旅行
2024 年 12 月 8 日
Very poor communication with hotel. Trying to call them several times in morning to find out if they are fully operational due to storm darragh even contacted expedia to be told by their agent that can not contact them as there is no reply. Finally after several tries landline phone answered and lady in reception told me hotel is open. I have explained that we will not travel to Bournemouth as it is to danger can we possibly change our stay for different date to be told that someone will call me later to discuss it. Few hours waiting no call so i have rang them again and have been reassured that someone will call me after 6pm guess what no call whatsoever.
Seweryn
2024 年 12 月に 1 泊滞在
8/10 (良い)
Kevin
家族旅行
2024 年 12 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel at a very reasonable price. The family room was just what was required. Breakfast was excellent. We would stay here again.
Kevin
2024 年 11 月に 1 泊滞在
8/10 (良い)
Matthew
2024 年 12 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
For a few days for a cheap break it was ideal and in a good location. Was quiet because of the time of year, we were the only ones there, but breakfast was perfect every morning.
Matthew
2024 年 12 月に 3 泊滞在
10/10 (非常に良い)
Mr Christopher
2024 年 11 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Mr Christopher
2024 年 11 月に 1 泊滞在
10/10 (非常に良い)
Nigel
2024 年 11 月 20 日
Nigel
2024 年 10 月に 1 泊滞在
4/10 (不満)
Paul
家族旅行
2024 年 11 月 17 日
Mount Stewart
The Staff were friendly but the hotel was tired & had no heating so was damp with condensation on inside of the windows & cold