ボルツ図書館周辺のホテル

「Lovely old historic building Downtown Staff on arrival bare, and v sweet girl but knew NOTHING about the hotel services including how to get ice!!! I’m assuming she had to fill in for the first time !!!」

「Friendly ppl」

「Everything was great.」

「The building and parking lot are run down. There was a group of young guys outside drinking in the parking lot. The clerk didn't bother to put down her cell phone while checking us in. Our first room, the bed slid across the room when I went to sit down on it. It made terrible clanging noises just sitting on it. You couldn't move on the bed without loud metal clanking. I went down and complained and they move us to another room. The bed was quieter. However, there was only 1 towel and no...

「The hotel has a special mildew smell. The pool trash. Breakfast eggs and sausage: dirt in the tub.」

「Property was not clean」

「We were told upon arrival that we could not test in the room we booked due to a water leak and mold. Moved to another room that also had mold. Decided to cancel the stay after seeing this. Reached out to oyo as well as Expedia. Expedia was helpful on reaching out to staff about the cancellation policy and a refund. I was told they waived the cancellation and would issue a refund since we provided proof of mold. Nothing has since been processed and I am unable to contact anyone.」