Mercure Bordeaux Château Chartrons

Property class: 4

Choose dates to view prices

Consider a stay at Mercure Bordeaux Château Chartrons and take advantage of a terrace, a garden, and dry cleaning/laundry services. The on-site French cuisine brasserie, Chais Saint Louis, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is ￥15,187
￥18,035 total
includes taxes & fees
Nov 15 - Nov 16

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room, 1 Double Bed

A hotel room with a large bed, a desk, a chair, a lamp, and a mural of tropical foliage.

Superior Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Room

Privilege, Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite - 1 double bed and sofa

A hotel room with a large bed, a sofa, a desk, and a window with red curtains.

Junior Suite - 1 double bed and sofa

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Sofa Bed and 1 Double Bed

View all photos for Standard Room, 1 Double Bed

A hotel room with a large bed, a red throw blanket, a nightstand with a lamp, and a tropical mural on the wall.

Standard Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

A hotel room with two beds, a TV, a desk, and a window with a red curtain.

Classic Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Suite, 1 Double Bed with Sofa bed

A hotel room with a bed, a nightstand, a desk, a chair, and a large mural on the wall.

Standard Suite, 1 Double Bed with Sofa bed

  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a nightstand, and a wall mural.

Classic Room, 1 King Bed

8.2 out of 10
Very good
(21 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Connecting Rooms

A hotel room with a large bed, two bedside lamps, a desk with a chair, and a view of buildings through the window.

Superior Room, Connecting Rooms

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Located in Chartrons, a neighborhood in Bordeaux, Mercure Bordeaux Château Chartrons is near a metro station. Girondins Monument and Les Quais are local landmarks, and the area's natural beauty can be seen at Médoc Natural Regional Park and Jardin Public. Looking to enjoy an event or a game while in town? See what's going on at Chaban-Delmas Stadium, or consider a night out at Rock School Barbey. Spend some time exploring the area's activities, including golfing. Visit our Bordeaux travel guide
Map
33300, Gironde, Bordeaux, 81 Cours Saint-Louis

What's nearby

  • A tunnel with stone walls, wooden barrels, and historical exhibits.
    Bordeaux Wine and Trade Museum
    6 min walk - 0.6 km
  • A riverside promenade with a historic cathedral in the background, outdoor cafes, and a sign for Expo 2013.
    Quai des Marques
    12 min walk - 1.1 km
  • A historic stone bridge with an arched entrance, surrounded by lush green trees and a stone building in the background.
    Jardin Public
    14 min walk - 1.2 km
  • A large advertisement for 'Odyssey Destination Space' with event dates and a large building with a glass facade in the background.
    Cap Sciences
    17 min walk - 1.5 km
  • A large white monument with statues on top, surrounded by trees and buildings.
    Place des Quinconces
    4 min drive - 1.8 km

Getting around

  • Cenon Station
    6 min drive
  • Grand Parc Tram Station
    9 min walk
  • Merignac Airport (BOD)
    21 min drive

Restaurants

  • Le Mirabelle
    8 min walk
  • The Golden Apple
    7 min walk
  • Le Cent 33
    8 min walk
  • Morimoto Bordeaux
    2 min walk
  • Fufu
    6 min walk

About this property

Mercure Bordeaux Château Chartrons

  • Upscale hotel located in Chartrons
  • A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Mercure Bordeaux Château Chartrons. The on-site French cuisine brasserie, Chais Saint Louis, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
  • Other perks include:
    • Full breakfast (surcharge), self parking (surcharge), and an electric car charging station
    • Luggage storage, a billiards/pool table, and free newspapers
    • A banquet hall, multilingual staff, and a front-desk safe
  • Room features
  • All 215 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
  • More amenities include:
    • Hypo-allergenic bedding and free cribs/infant beds
    • Bathrooms with tubs or showers and free toiletries
    • Flat-screen TVs with satellite channels
    • Recycling, coffee/tea makers, and daily housekeeping

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 20 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: EUR 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chais Saint Louis

Things to do

  • Billiards/pool table
  • Gym
  • Piano

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,844 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Energy-saving switches used
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 19.5 per person
  • Self parking fee: EUR 20 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Mercure Bordeaux Château Chartrons pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure Bordeaux Château Chartrons?

As of Oct 20, 2026, prices found for a 1-night stay for 2 adults at Mercure Bordeaux Château Chartrons on Nov 15, 2026 start from ￥15,187, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 20 per night.

What time is check-in at Mercure Bordeaux Château Chartrons?

Check-in start time: 2:00 PM; Check-in end time: noon.

What time is check-out at Mercure Bordeaux Château Chartrons?

Check-out is at noon.

Where is Mercure Bordeaux Château Chartrons located?

Located in Chartrons, this hotel is within a 15-minute walk of Bordeaux Wine and Trade Museum and Quai des Marques. Jardin Public and Contemporary Art Museum are also within 1 mi (2 km). Grand Parc Tram Station is 9 minutes by foot and Emile Counord Tram Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Bordeaux Château Chartrons Reviews

8.2

Very Good

8.6

Cleanliness

6.6

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 227 out of 604 reviews
Rating 8 - Good. 228 out of 604 reviews
Rating 6 - Okay. 101 out of 604 reviews
Rating 4 - Poor. 30 out of 604 reviews
Rating 2 - Terrible. 18 out of 604 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and the environment were clean as well. The staff were available to assist at any time.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Functioning hotel - decent location- good size rooms & comfortable beds - friendly staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very large room and bath. Comfortable bed and well appointed with amenities. It is a 35-40 minute walk to the historic center.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, nice big room
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here while visiting for the Olympics and it just so happened to be the same hotel where the Men's and Women's Spanish National Soccer teams were staying! The hotel is beautiful and a close walk to the river trams, with plenty of dining/shopping options nearby.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel a little out of the core. When construction is completed in front of the hotel it will seem less removed from downtown core. Breakfast buffet is fantastic
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located in an older part of Bordeaux. There are many cafe's within a short walk from the hotel.
Stayed 1 night in May 2024
Verified review

6/10 Okay

Liked: Cleanliness

RWC - Bordeaux 2023

Room was quite dark. Hotel was a little tired and needs freshening up. Bed was uncomfortable due to a mattress liner. Good breakfasts and centrally located.
O
Porte de la Cloche, Bordeaux
Stayed 4 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great, all staff were very friendly and helpful. The hotel was super clean and well maintained, and has a really nice aesthetic and design style. Great breakfast in the morning with tons of options. My only negative was the air conditioning in the room was a bit weak, even with the fan speed set on maximum, it didn’t cool the room quite to the level we would have wanted.
Stayed 10 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very ample hotel,
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent experience - thank you
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very nice but AC wasn’t working well
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and great location
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Liked: Staff & service
Good value! Property a bit tired. Good showers Poor AC Good cotton bedding!
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we didn’t like were the pillows…too hard. Unfortunately we arrived late and had a difficult time finding somewhere to eat…
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lives up to expectations

I just don't understand why the restaurant is closed on Saturdays and Sundays
Stayed 2 nights in Jun 2023
Verified review

6/10 Okay

Disliked: Staff & service
The hotel is okay at best. Staff was extremely rude and not helpful. Room was not clean, especially toilets and bathroom. Does not really fits the 4* claim.
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had a convention of "piercing and tattoos" Artist, not my style!
Stayed 1 night in May 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bedroom was not smelling good. Cleaning service not effective, we got the room without toilet paper, liquid soap half empty and not refilled even if we asked to. We had to go to the reception to get one. Probably the worst mercure we tried.
Stayed 4 nights in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities
No service
Stayed 2 nights in Sep 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is somewhat on the outskirts of town where all of the action is. It is not too far of a walk to the rue of Notre Dame (10-15 minutes) but doesn’t feel the safest at night. The hotel appears to have spent all their money on making the lobby, bar and common areas look nice but the actual rooms are very old and have a strange smell. My room had no functioning air conditioning but since I got back late to my room, I did not have energy to pack up all my stuff and move to another room. This made the musky smell in the bathroom even worse. The water for showers is also not hot, it is lukewarm at best. The staff are not as helpful or friendly, but it could also be because I am a foreigner. For the price you pay for this hotel, it is not worth it. Even if it was discounted, I would not stay here. I would rather stay in a 3 star and below hotel with functioning air conditioners with modern thermostats (they have some kind of antiquated knob thing that makes no sense) and hot water (their sink water was hotter than shower water).
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Chambre propre mais forte odeurs d’égouts dans la salle de bain. Il est dommage que la climatisation ait été coupée car il faisait très chaud dans la chambre. En revanche personnel très agréable et literie très confortable. Si vous venez avec une voiture électrique prévoyez votre câble adaptateur prise secteur. L’hôtel dispose de deux Green Up et de deux bornes Tesla dont seulement une utilisable par d’autre véhicule que Tesla.
Stayed 2 nights in Oct 2026