My family and I (2 adults, 2 teens) stayed in this apartment for 2 nights in August. The first thing that impressed me was the responsiveness of representatives from the management company. Because the apartment is located in the old part of the city, on a pedestrian street, we would not be able to drive to the building to drop off luggage. Eneka responded to my messages quickly and gave me several suggestions on how to best arrive at the apartment. She provided me with details on returning our hire car and taking taxi or public transport from the airport, as well as a garage close to the building should we want to park and unload first. We opted for the garage which worked out perfectly. Because we were driving from the Dordogne, we did not know exactly when we would arrive in Bordeaux. I was able to text with Eneka and she had a representative meet us at the apartment within 5 minutes of arriving at the building. The whole process was seamless and easy! The apartment itself is large and very stylish. Plenty of room for the 4 of us! We were in the city on Friday & Saturday nights, in a busy and popular part of town, but the apartment was quiet and peaceful. Being August, it was also quite warm, but there were fans available in the bedrooms to keep us cool. This apartment ticked all the boxes for us and we would happily stay here again. Thank you Eneka & Maelle for making everything so easy!