Pros:- very clean, no pet smell, everything was very nice.- well stocked kitchen. We are a family of 8 and cook alot. The kitchen had plenty of plates, pans, utensils, tupperware, etc. This was a big plus for us. - beds were very comfy, no cheap thin mattresses. Linens were also high quality and soft/ warm. - very warm and cozy.- tons of room for a big family without craming in - super close to beech mountain and the sled hill (21 minutes to food lion in banner elk as closest store)-parking and access were easy no crazy driveway on a hill. - overall super well furnished and lots of games, movies (big doctor who fans!) and books (love the take a book policy!)Cons: Nothing really at all wrong. It was a wonderful place. Gun to my head, the toilet paper was a little cheap/thin.