2/10 (非常に不満)
Tara
2023 年 9 月 1 日
気になった点 : スタッフとサービス、設備とサービス
The property lacks any handicap accessibility. The elevator is like a matchbox which could never fit any assistance device (maybe a cane). The rooms are also neither accessible or for families. I requested information about air conditioning because of a medical disability that’s neither hot/cold tolerate. Never heard anything from the site. The room was horribly hot and the fan didn’t help. Resulted me getting sick the first day. I’m fortunate it didn’t result in a trip to the hospital.
The site is void of any staff. When they have hours, it’s hit and miss. One couple who asked for my help, could not get their key. Is there anyone to help? No. You’re stuck waiting for someone to show up in 15 minutes (so they claim). That would have been a train wreck if they showed up at 23:00. So, people are generally loud during the night. It was midnight when several people showed up laughing and whistling through the halls. Your kids will be awake by the noise in the courtyard. The breakfast is a waste of €17. Go to a breakfast place. They made it sound like they have a restaurant connected, that’s false. There are restaurants nearby. They will hide fees in everything. This place was simply not worth its weight next to better establishments. Those images of their rooms are false advertising. They’re not that big. It’s a really tight space. It’s fine, but be upfront with people online.
Tara
2023 年 8 月に 4 泊滞在