We have previously stayed at this property & loved it. Fantastic views, great location. For a family stay the cutlery & crockery was okay but the cooking utensils were inadequate for a family of 6 people. The property also requires some maintenance & repairs Carpet had some stains, sliding doors were not easy to open & close, vertical blinds were falling off & needing updated,, Doors not closing and screens broken. Also there was only 5 chairs @ the dining table and we booked for 6 guests. Above all we had a lovely stay.
leanne A.
2020 年 2 月に 5 泊滞在
2/10 (非常に不満)
Stuart M.、Sydney Australia
2020 年 2 月 11 日
気になった点 : 清潔度
Premium price, great location but absolutely disappointing in terms of cleanliness and maintenance
Main Bedroom:
Fan not functional due to corroded battery in controller
Curtain rod has no end so when opening the curtain falls off the rod (plus the plastic lugs are all breaking due to age
One of the vertical blinds is missing
Dirty and stained carpets
2nd Bedroom
Ven blinds covered in dirt
Stained carpets
Stairs / Stairwell
Carpets hideously stained, to a point you should ask tenants to wear shoes inside to avoid disease
3rd Bedroom
Carpets dirty
Ven Blinds broken and missing in places
Kitchen
We were wondering what the smell was ... on checking we had removed everything I found a bag of very rotten potatoes in the cupboard .... I left them there so you can ask your cleaning staff if they actually clean...
Balconies / Windows / Screens
All balconies were putrid, I understand we have dust / ash issues but if someone is renting a property these areas should at least be serviceable
Windows and screens were well due for a clean, even opening the windows the amount of accumulated dirt is hideous