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"The amenities, Staff and room."

"The room and hotel were immaculate, and the staff could not have done more to assist. The entertainment was perfect, and the food was great too. Two of our sons came down with a bad sickness bug when we were here, and the staff went above and beyond to help us out: from changing bed linen several times throughout both nights, to checking up on the boys the following days."

"Staff were great and room was clean ,and warm."

"Clean room, friendly and helpful staff, good breakfast, big room, nicr bathroom, and good pool"

"Online Booking and check in were easy and there is on site parking (for an extra charge) The hotel is large and has some very grand looking features, with a fascinating history well situated on the north shore with an easy walk or tram ride along the promenade. The beds were comfortable, it was a budget room so we were at the side of the hotel towards the back, therefore only a view of the side street, could have been cleaner found long dark hairs in the bathroom and coffee cups hadnt been washed, also there was a musty smell in the room, there was a banging noise going on most of the night which kept us awake as if a door or window had been left open in an adjacent room. We had an evening meal which was very nice, all staff were very pleasant Breakfast was good, plenty of choice for hot and cold dishes, and staff were very nice. Overall would probably stay there again but ask for a better room"

"Great room and stay but a very poor breakfast"

"Clean hotel. Easy parking. Friendly helpful staff. "

"Friendly and professional. Speedy check in whilst having friendly chat. Would recommend."

"Spot on, as always "