having had a very stressful week my husband not being able to accompany me on my trip due to a fall.
i arrived hoping for a relaxing time.
on checking in by young man on reception, he insisted needed to pay.
i explained i had a free rewards night with Hotels.com
he wasn't having any of it adding to my stress, no i must pay him he said. thankfully i eventually found my booking on my phone
after a phone call, i was proved correct no apology
i really could have done with out the hassle.
my room 207 was over the function room, view of a brick wall. woman singer screeching and thud thud thud music
thankfully i had ear plugs and the fan helped drowned out the noise. won't be staying again.