2/10 (非常に不満)
Peter
グループ旅行
2025 年 8 月 4 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
After 25 years of travel, the Brooklyn Hotel in Blackpool ranks as my worst stay to date. I don’t expect high-end standards, but basic cleanliness and safety should be guaranteed—this hotel offered neither.
Parking was limited, with only three spots—one used by staff—forcing us to park on the street. On arrival, the lobby looked decent, but the room reeked of damp. The bathroom was filthy: black mold lined the shower floor, and the vinyl felt like it might collapse. I avoided the shower entirely, relying on baby wipes. The toilet hadn’t been properly cleaned, with rust on the toilet roll holder.
The radiator didn’t work, and the bed looked so uninviting I slept fully clothed on top of it for three nights. The TV remote was sticky and unusable. Cleaning only happens if you hang a sign on the door—a disappointing system.
The hotel is a mile from Blackpool Tower, but I found the area unsafe. A local neighbor aggressively confronted us late at night, and we paid to park further away just to feel safer. The experience was unsettling from start to finish.
I booked based on high online ratings that didn’t reflect reality. I urge future guests to exercise caution. This hotel failed at every level.
Peter
2025 年 8 月に 3 泊滞在