Upon booking I ticked the option to pay at the hotel. Upon arrival I was surprised to be advised the room and that of 4 other guests had all been paid for 2 days before our arrival from my account. Totalling over £1000. Which had resulted in me having to request reimbursement from the other guests. The whole point of paying at venue was to avoid this 😟.
Suzanne
2024 年 5 月に 3 泊滞在
10/10 (非常に良い)
Robert
家族旅行
2024 年 5 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
When you pull up, you are thinking you are getting an average hotel; nothing special. But when you walk through the door, it’s like going through the Twilight Zone. The lobby is excellent. The room was recently updated; very clean and comfortable. Very impressed, and it is just off the motorway. What’s not to like. Very pleased.
Robert
2024 年 5 月に 1 泊滞在
8/10 (良い)
Josephine
2024 年 5 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Spacious room and friendly staff.
Josephine
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
John
カップルで旅行
2024 年 5 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very clean, modern & friendly. Excellent shower, comfy bed. Lovely breakfast, decent bar food. A bit off the beaten track, but still only a short drive to Durham & other attractions. Can’t fault it.
John
2024 年 5 月に 2 泊滞在
8/10 (良い)
Sam
2024 年 5 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely renovated rooms in a barn/little village style. Rooms decorated to a high standard. Beds were too hard though, plus we had to go up metal stairs (and a big step into the room from the staircase outside) so it has less thoughts for accessibility (I have reduced mobility)