Charged £25 for new room as mine was not ready....(arrived at 1.30pm instead of 3pm)....new room had black hairs around bath taps and sink....also beard shavings on sink worktop.....told receptionist but just brushed it off.....excuse the pun! Breakfast was decent...nothing more to say. Bang average
Sean
2025 年 7 月に 5 泊滞在
4/10 (不満)
andrew
出張
2025 年 7 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Lets start with the positive, staff were great.
Check in easy. Booked a king room. I was given a ground floor disabled room with twin smaller beds.
I might be a bit fat but i am not disabled lol.
The room it self was clean. But had a strange walk in shower no bath or normal shower.
No tv remote. The room was dated but clean. I did go to reception and ask for a tv remote and told them it was the wrong room type and noisy. No offer to change my room. But i got a tv remote.
The room location was terrible as i could hear people pass all night. And could hear every footstep or word spoken!.
I woke up at 4am from noise from the room next door and the smell of cigarette smoke. The room next door was having a party with a lady!! And was negotiating a fee!! Lol
I ate dinner the food was ok. I ordered what i wanted then was told i was given the old menu, so had to order again.
Breakfast was ok. Premium inn breakfast is better.
Like i said staff were all great.
andrew
2025 年 7 月に 1 泊滞在
8/10 (良い)
Priyanka
出張
2025 年 7 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property is nice with plenty of parking - which is paid for separately. The staff were all friendly. Breakfast options weren’t very plentiful but there was a separate gluten free toaster. Pool is nice and changing facilities were a bit worn out. The air con in the room wasn’t adjustable with the thermostat for some reason but the rooms were nice and clean and the beds were comfortable.
Priyanka
2025 年 7 月に 3 泊滞在
8/10 (良い)
Simon
家族旅行
2025 年 7 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
There is nothing much to say, the hotel was lovely and loads of parking. Felt like our room was the furthest from the reception though. Not sure if it was because we didn’t arrive until about 9pm.
What disappointed me was the £200 for the night when it was £80 the night after. Just a cash grab. They were going to charge me £8 parking too but due to us leaving at 4am to go to the Grand Prix, I asked for free parking instead of breakfast. The most expensive 7 hours I’ve spent anywhere in my life.
That said, nothing bad to say about the hotel, the staff of the room, just the circumstances.
Simon
2025 年 7 月に 1 泊滞在
8/10 (良い)
David、BARNET
出張
2025 年 7 月 12 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Had a great experience. Would definitely come back
David
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
Hessam、London
2025 年 7 月 5 日
Hessam
2025 年 4 月に 1 泊滞在
8/10 (良い)
Joannes
2025 年 6 月 18 日
Joannes
2025 年 6 月に 2 泊滞在
10/10 (非常に良い)
Sharleen
2025 年 5 月 27 日
Sharleen
2025 年 5 月に 2 泊滞在
10/10 (非常に良い)
Zainul Abedeen Ibrahim
2025 年 5 月 26 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Zainul Abedeen Ibrahim
2025 年 5 月に 1 泊滞在
8/10 (良い)
Fay、Merseyside
カップルで旅行
2025 年 5 月 7 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Children running up and down corridor at night.
Given cookies with walnuts (husband has nut allergy and didn’t read back of packaging, he was really ill. May be an idea to mention to guests when handing out).
Air conditioning in room don’t work at all.
Fan in room but extremely noisy.
Only given 1 bath towel/hand towel so had to phone for one for 2nd guest.
Fay
2025 年 5 月に 1 泊滞在
10/10 (非常に良い)
Joseph
2025 年 5 月 5 日
Joseph
2025 年 5 月に 3 泊滞在
8/10 (良い)
Trevor
カップルで旅行
2025 年 5 月 4 日
良かった点 : 設備とサービス
Reception staff were very friendly and helpful. Food and drink is expensive. Room was comfortable and clean
Trevor
2025 年 5 月に 1 泊滞在
6/10 (普通)
Tracy
グループ旅行
2025 年 4 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Tracy
2025 年 4 月に 1 泊滞在
6/10 (普通)
Amyesha
2025 年 4 月 29 日
気になった点 : 客室の快適度
Disappointing
The pillows were old and smelt awful. I could sleep because of this and the noise in the corridor on both nights. Everything felt tired and old in the room. Not what I expected from a Hilton! Staying at a trace lodge which comes up better in all the above, very disappointed in my stay.
Amyesha
2025 年 4 月に 2 泊滞在
8/10 (良い)
Noah
2025 年 4 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Noah
2025 年 4 月に 2 泊滞在
10/10 (非常に良い)
Kweku
2025 年 4 月 26 日
Kweku
2025 年 4 月に 1 泊滞在
10/10 (非常に良い)
James
2025 年 4 月 25 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
James
2025 年 4 月に 1 泊滞在
8/10 (良い)
John
2025 年 4 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
John
2025 年 4 月に 2 泊滞在
8/10 (良い)
Andrea
2025 年 4 月 20 日
良かった点 : 清潔度
Andrea
2025 年 4 月に 1 泊滞在
10/10 (非常に良い)
Adley
2025 年 4 月 18 日
Adley
2025 年 4 月に 1 泊滞在
2/10 (非常に不満)
Stephen
2025 年 4 月 18 日
Stephen
2025 年 4 月に 1 泊滞在
10/10 (非常に良い)
Veronika
2025 年 4 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Veronika
2025 年 4 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
グループ旅行
2025 年 4 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good facilities
Ideal location for the night. Not sure room was as clean as expected (pieces of biscuit left on floor near bed), otherwise was very good.
Hotel facilities were good and staff were very helpful.