4/10 (不満)
Stephanie
出張
2025 年 9 月 15 日
気になった点 : スタッフとサービス、施設のコンディションと設備
I had a disappointing stay at this hotel and would not recommend. From the start, the staff seemed irritated that I booked through Expedia and were not particularly welcoming or helpful. There was no password on the wifi throughout the hotel, so this seemed rather odd, being there for business. The room itself was also a letdown — the bathroom floor had hair on it, which immediately made it feel unclean.
The refrigerator provided was extremely small, and I was surprised to find out that other guests had full-sized refrigerators and freezers in their rooms while I did not. For two nights in a row, I was woken up multiple times by neighbors loudly screaming at each other, which made it impossible to get a good night’s sleep.
The hotel layout was also very confusing. If you accidentally ended up in the courtyard, finding the lobby was nearly impossible. Because of this, I ended up having to drive to the convention center from my room each morning, which was very inconvenient.
Overall, I cannot recommend this hotel. The combination of staff, unsecured wifi, poor cleanliness, lack of consistency in room amenities, disruptive noise, and difficult navigation made my stay frustrating from start to finish.
Stephanie
2025 年 9 月に 4 泊滞在