Sercotel Arenal Bilbao

Property class: 3

Choose dates to view prices

Guggenheim Museum Bilbao is located near Sercotel Arenal Bilbao, which provides a library, dry cleaning/laundry services, and car rentals on site. Stay connected with free WiFi in public areas.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk
The current price is ￥21,574
￥23,731 total
includes taxes & fees
Oct 14 - Oct 15

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Basic Double Room

A hotel room with a bed, bedside table, lamp, and a TV mounted on the wall.

Basic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Single Room

A hotel room with a bed, a desk, a chair, a door, and two framed pictures on the wall.

Basic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room

A hotel room with a large flat-screen TV, a wooden bed with white linens, a bedside table with a lamp, and a window with curtains.

Classic Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

A hotel room with a large bed, bedside tables, a desk, a chair, a mirror, and a door.

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Classic Double Room

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Classic Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for CLASSIC DOUBLE

A modern bathroom with a marble vanity, a round mirror, a sink, and a glass-enclosed shower.

CLASSIC DOUBLE

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

DOUBLE CLASSIC

  • Sleeps 4

DOUBLE CLASSIC CITY VIEW

  • Sleeps 4
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About the neighborhood

Located in Bilbao City Centre, a neighborhood in Bilbao, Sercotel Arenal Bilbao is near a metro station and on the riverwalk. Port of Bilbao and Funicular de Artxanda are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bay of Biscay and Etxebarria Park. Looking to enjoy an event or a game while in town? See what's happening at San Mames Stadium or Bizkaia Frontoia. Take an opportunity to explore the area for water adventures such as boat tours. Visit our Bilbao travel guide
Map
48005, Vizcaya, Bilbao, Calle Fueros, 2

What's nearby

  • A historic building with ornate architecture, a bridge, and a river.
    Arriaga Theater
    2 min walk - 0.2 km
  • A historic building with arched windows and a clock, surrounded by outdoor seating and palm trees.
    Plaza Nueva
    2 min walk - 0.2 km
  • A cathedral interior with high vaulted ceilings, stained glass windows, and rows of wooden pews.
    Santiago Cathedral
    5 min walk - 0.4 km
  • A river with a modern bridge and historic buildings.
    Ribera Market
    6 min walk - 0.6 km
  • A historic building with a clock tower, a large sculpture, and a bridge over a river.
    Bilbao City Hall
    6 min walk - 0.6 km

Getting around

  • Arriga Tram Stop
    3 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station)
    5 min walk
  • Bilbao Airport (BIO)
    21 min drive

Restaurants

  • Café Bar Bilbao
    2 min walk
  • La Olla
    1 min walk
  • Zuga
    1 min walk
  • NYX Rooftop Terrace
    1 min walk
  • El Tilo
    1 min walk

About this property

Sercotel Arenal Bilbao

  • Hotel near Guggenheim Museum Bilbao
  • At Sercotel Arenal Bilbao, you can look forward to a library, dry cleaning/laundry services, and car rentals on site. Stay connected with free WiFi in public areas.
  • Additional perks include:
    • Buffet breakfast (surcharge), an area shuttle, and express check-out
    • A 24-hour front desk, luggage storage, and smoke-free premises
    • Concierge services, laundry services, and an elevator
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All guestrooms at Sercotel Arenal Bilbao offer thoughtful touches such as air conditioning, as well as amenities like safes and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
  • More conveniences in all rooms include:
    • Bathrooms with showers and hair dryers
    • TVs with satellite channels
    • Daily housekeeping and desks

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Ecostars. For more information on what this certification requires and verifies, please visit their website.

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9.0 out of 10, Wonderful, 1,001 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 19.50 per day); discounts available
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 11.50 for adults and EUR 11.50 for children

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-inch TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 11.50 for adults and EUR 11.50 for children
  • Nearby parking fee: EUR 19.50 per day (500 ft away)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Frequently asked questions

Is Sercotel Arenal Bilbao pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Sercotel Arenal Bilbao?

As of Sep 22, 2026, prices found for a 1-night stay for 2 adults at Sercotel Arenal Bilbao on Oct 14, 2026 start from ￥21,574, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Sercotel Arenal Bilbao?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sercotel Arenal Bilbao?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Sercotel Arenal Bilbao located?

Located in Bilbao City Centre, this hotel is within 1 mi (2 km) of San Nicolas Church and Guggenheim Museum Bilbao. Etxebarria Park and Plaza Nueva are just steps away. Arriga Tram Stop and Casco Viejo Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sercotel Arenal Bilbao Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 379 out of 638 reviews
Rating 8 - Good. 195 out of 638 reviews
Rating 6 - Okay. 47 out of 638 reviews
Rating 4 - Poor. 12 out of 638 reviews
Rating 2 - Terrible. 5 out of 638 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice big rooms and excellent breakfast buffet. Missing in room slippers, soap dispenser was broken.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, parking just two blocks away. Lovely views of the park across the street. Ample rooms. In the heart of Casco Viejo
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great locations and super clean hotel near the old town.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and super convenient to all main sites. There is nightly entertainment just across the road. A great 5-night stay.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfasts were lovely. Room very quiet, especially given the location. Incredibly convenient to shops, transportation, bars and restaurants
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located to all major activities.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant hotel Great staff In a fantastic location in the old town Breakfast was more than adequate
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great rooms and always stay when I’m in Bilbao
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, excellent staff nice clean room
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location and the hotel is very clean
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding location next to the river walk and Plaza Nueva, which is a legit stop for pintxos frequented by locals. Breakfast was a great deal for the price and fueled us for two days of sightseeing. Rooms were clean and spacious for a city. Would definitely recommend.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location next to the old part of town. Room was quite spacious and cleaned daily. Would recommend
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, everything one needs for a few days stay. Breakfast was scheduled but I could see why… excellent quality of bed and quiet! The best part was the location - right on Of casco viejo and Abando. Would book this again.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Airy room, great view, and location
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, very nice staff.
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Amenities
Hot wave in Bilbao, ac did not cool at all. Great location. Parking in public lot a block away
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I had a very good stay at this hotel for four nights. The location was excellent, the hotel was very clean, and the staff was friendly and welcoming throughout the stay. The only negative aspect was that the shower was extremely small and felt very cramped. Aside from that, everything else was great and I enjoyed my experience at the hotel.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, clean and spacious rooms and friendly staff.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
very clean nice rooms good breakfast and polite and courteous staff
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent position and a very comfortable base for exploring Bilbao.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location and very clean. Will look to stay here again on my next visit to Bilbao.
Stayed 7 nights in Mar 2025
Verified review

8/10 Good

Great location, easy walk to main attractions
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Good basic hotel at a great location with lots of dining options nearby. The rooms were good, but one of the rooms had a window with no blinds in the bathroom. The window looked straight into the shower booth and the toilet, so had to cover it with towels and clothes.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, our room had a beautiful view, clean and very comfortable. The staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Bilbao.
Stayed 2 nights in Oct 2025