ビッグ クリーク ホテル

「ティシュペーパーがほとんど空の箱が置かれていて、初めての経験です。 チェックインを違う日本人でしてしまったようで、20分待たされました。これも初めての経験です。 これら以外はまあまあでした。」

「食堂やロビーなどがウッディで、山の中のログキャビンを感じさせるホテル。スタッフの方はとても感じよく対応して下さり、快適に過ごすことができました。あと、無料の朝食も助かりました。ただ、山の中のせいか、ネット環境はあまりよいとは言えず、メールやLINEはなんとかできたのですが、日本のホームページを見たり、飛行機のウェブチェックインをしたり、ということは、難しかったです。」

「This is a budget hotel but the room was clean and updated. We booked a queen bed room but ended up in a double bed room, and that room didn't have a hair dryer included unless you asked for one at the desk.」

「The room was filthy and had bugs on the ceiling. Lots of mold in shower. Gave us a creepy feeling. I would have given it a zero if I could have. Don’t stay here!!!」

「The room was fine and there is parking for trucks/trailers and it is close to a Royal Blue trail entrance. My only complaint was the room keys. Everyone in our party had the same issues. The keys deactivated after you use them one or two times. We were continually having to go back to the front desk to get keys reactivated. It was frustrating when coming in from riding you’re dirty, tired, and ready to take a shower, and you had to go back to the front desk yet again for another key activation .」

「Not bad.」

「Our room had over thirteen stinks bugs crawling all over I told the desk lady」

「good」

「Roaches everywhere,and don't even let me get started on the bed bugs! Woman at front desk would not switch me rooms when I told her there was pepperoni pizza all over the chair and the floor was unreal with food crumbs all over the place she would not change me rooms then I got back to the room that's when I saw all the roaches coming out of the phones and the TV the dresser and then the bed bugs went back down around third shift and that guy was very nice and helpful and he traded me rooms but...

「Very nice hotel! In a great location. Rooms are spacious. Bed is comfortable. Pillows could be better. But overall a very nice and comfortable stay and would definitely stay here again.」

「The staff was very welcoming and replenished breakfast items quickly each morning. The room was a bit musty smelling, but overall clean.」

「I understand that red roof is not the best place! But the photos online made it seem like they had renovated, oh my God, definitely a fake! They have no amenities and what I mean is no ice machine no vending machine machine, they didn’t even have an iron in the room! I spelt something on the floor and when I tell you, I wiped it up, the whole white towl was black, like they have never mop the floors and to think my kids were on the floor playing!! I am gonna definitely try to fight to get my...

「Everything was clean and comfortable and we enjoyed our stay. Check in was great and clerk was friendly and on our way out, we dropped keys at desk. The only thing was there never seemed to be anyone at desk, I wanted to talk to someone Saturday morning before we left for the day but couldn’t and same Sunday morning. I didn’t see a sign saying what to do if clerk was away from desk or a bell. But we will be coming back when we come to Knoxville. Thank you and keep up the great work」

「The property was very clean. You can tell it was an older hotel, and they attempted to cover up what they could to update. The water pressure and temp were not good. Beds were not very comfortable. BUT we felt safe and clean. Overall, we would not have an issue staying again.」