2/10 (非常に不満)
David M.
2025 年 10 月 8 日
気になった点 : 清潔度
Do NOT book here!! We are very disappointed with our stay and My wife and I came here for our honeymoon with the intention to getaway to Big Bear, a place we have loved to visit many times. Unfortunately, from the moment we got out the car we were met with a less than pleasant experience, we were told to park in stall one, but had to maneuver around a few large trash bags. In addition to the trash outside, the heater didn’t work, there’s little privacy with few window coverings(people can see through the windows of the kitchen from the Main Street), we thought there was a grill because of the description and pictures (but there wasn’t one and we bought meat from the bottom of the mountain), and as we were going to bed we found that the bed is broken and there were cigarettes under the bed. We have had to re-build the bed five times(in fact it broke again just as I was typing out a message to complain to Vrbo). The broken rods under the bed make the mattress uneven and uncomfortable so much my wife had back pain in the morning. You won’t be able to get a refund because you won’t see the problems till you arrive(past the cancellation period). We reached out multiple times to the host, but as soon as we complained about the conditions they stopped responding. Only responded with the check out instructions. We secured lodgings elsewhere after one night because we couldn’t bear to stay a moment longer. I will include photos for your giggles.
David M.
2025 年 10 月に 2 泊滞在