ビッグ ベイ ホテル

「Clean friendly staff」

「Room was very clean. TV Remote did not work and went and got a new one and that one did not work either. Only complaint we had. Very quiet hotel and very clean. Breakfast options were adequate for what we needed. Did not use the pool or hot tub but the area looked clean.」

「Excellent room, clean, no smell, , lovely updated bathroom. Well stocked breakfast. Good location, no highway noise.」

「Breakfast was not very good. I took a picture of a bug that was crawling on my bed and showed the front desk when I checked out and all she said was on I’ll have housekeeping check it out.」

「First off, the owner, manager, don't know which, tried to tell me that my reservation was for Thursday Sept.3rd and Friday Sept.4. My reservation was confirmed by Expedia for the 4th and 5th of Sept. . I offered to show her my receipt but she ignored me. My brother & I had booked these 2 nights to stay for a family funeral. First night went okay, but we were told that they were remodeling the rooms. Room was dirty,also no glasses, soap or shampoo, no washcloths. Only one outlet was accessible....

「Budget friendly」

「Room floor was very dirty, turning the bottoms of my feet black with only minutes of walking in the room. Bathroom had no fan and was very rusty. The whole room had an awful smell from something cooked in the room previously. Could hear guests in other rooms very easily, AC unit let in water when raining.」