Holiday Inn BERN-WESTSIDE by IHG

Property class: 4

Choose dates to view prices

Reviews

8.8 out of 10
Excellent
Located close to Westside, Holiday Inn BERN-WESTSIDE by IHG provides a terrace, a shopping mall on site, and a coffee shop/cafe. Indulge in a manicure/pedicure, a hot stone massage, and aromatherapy at Bernaqua, the onsite spa. Free in-room WiFi is available to all guests, along with a playground and a hair salon.
The current price is ￥20,027
￥23,191 total
includes taxes & fees
Nov 1 - Nov 2

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Queen Bed (High Floor)

A hotel room with a bed, desk, chair, and a television.

Standard Room, 1 Queen Bed (High Floor)

8.8 out of 10
Excellent
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room

A hotel room with two beds, a nightstand, a lamp, and a phone.

Standard Room

9.2 out of 10
Wonderful
(9 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, two bedside tables, a nightstand with a phone, and a door.

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(14 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed

A hotel room with a bed, desk, chair, and a small playpen.

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Twin Beds (High Floor)

A hotel room with two beds, a nightstand, a lamp, and a phone.

Standard Room, 2 Twin Beds (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a nightstand, a lamp, and a phone.

Standard Room, 2 Twin Beds

  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Accessible

A hotel room with a bed, a desk with a chair, a television, and a wardrobe.

Standard Room, 1 Queen Bed, Accessible

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

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About the neighborhood

Located in Bethlehem neighborhood, Holiday Inn BERN-WESTSIDE by IHG is connected to a shopping center. Bern Art Museum and Paul Klee Museum are cultural highlights and Bern Rose Garden is a popular area attraction. Looking to enjoy an event or a game while in town? See what's going on at Wankdorf Stadium. Visit our Bern travel guide
Map
3027, BE, Bern, Riedbachstrasse 96

What's nearby

  • A grand building with a dome and statues, surrounded by a reflective plaza and other classical architecture.
    Federal Palace
    9 min drive - 7.5 km
  • A cityscape with a prominent tower and a river in the foreground.
    Bern Rose Garden
    10 min drive - 8.6 km
  • A historic cathedral with ornate Gothic arches and detailed sculptures.
    Berner Munster
    10 min drive - 8.2 km
  • Westside
    1 min walk - 0.1 km
  • Wankdorf Stadium
    9 min drive - 11.7 km

Getting around

  • Kerzers Station
    11 min drive
  • Bern (BRN-Belp)
    29 min drive

Restaurants

  • Nooch Westside
    1 min walk
  • Bahnhof Bümpliz Süd
    5 min drive
  • Migros Restaurant
    6 min walk
  • Namamen
    1 min walk
  • Spiga
    1 min walk

About this property

Holiday Inn BERN-WESTSIDE by IHG

  • Upscale family-friendly hotel near Westside
  • Located close to Bern Art Museum and Federal Palace, Holiday Inn BERN-WESTSIDE by IHG provides a terrace, a shopping mall on site, and a coffee shop/cafe. Indulge in a manicure/pedicure, a hot stone massage, and aromatherapy at Bernaqua, the onsite spa. In addition to a playground and a hair salon, guests can connect to free in-room WiFi.
  • Other perks include:
    • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
    • Express check-out, a water park (surcharge), and supervised childcare (surcharge)
    • A vending machine, concierge services, and 11 meeting rooms
  • Room features
  • All 144 rooms offer comforts such as pillow menus and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and offices.
  • Extra conveniences in all rooms include:
    • Changing tables, highchairs, and children's books
    • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
    • Bathrooms with tubs or showers and hair dryers
    • Flat-screen TVs with premium channels
    • Wardrobes/closets, art supplies, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (CHF 19 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Children's club
  • Designer stores
  • Full-service spa
  • Playground
  • Shopping mall
  • TV in common areas
  • Water park
  • Winery release events

Family friendly

  • Art supplies
  • Changing table
  • Children's books
  • Children's club (surcharge)
  • Children's toys
  • High chair
  • In-room crib
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Assistive listening devices
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (30 inches high)
  • Hardwood flooring in room
  • Low-height counter and sink (25 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 50.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night
  • Destination fee: CHF 0.6 per person, per night. This fee does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25 per person
  • Covered self parking fee: CHF 19 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 50.0 per night
  • Facilities fee: CHF 10 per person and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to the pool is available by reservation only. Guests can reserve up to 1 pool session (3 hours) per day. The listed optional facilities fee covers pool access per guest aged 14 and older, per session. The pool access fee is CHF 5 per child aged 6-13, per session.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Is Holiday Inn BERN-WESTSIDE by IHG pet-friendly?

Yes, dogs are allowed at this property.

How much does it cost to stay at Holiday Inn BERN-WESTSIDE by IHG?

As of Oct 10, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn BERN-WESTSIDE by IHG on Nov 1, 2026 start from ￥20,027, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for CHF 19 per day.

What time is check-in at Holiday Inn BERN-WESTSIDE by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Holiday Inn BERN-WESTSIDE by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn BERN-WESTSIDE by IHG located?

This family-friendly Bern hotel is located in the business district, 0.1 mi (0.1 km) from Westside, and within 6 mi (10 km) of Federal Palace and Bern Art Museum. Berner Munster and Bern Rose Garden are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn BERN-WESTSIDE by IHG Reviews

8.8

Excellent

9.2

Cleanliness

8.0

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 351 out of 751 reviews
Rating 8 - Good. 312 out of 751 reviews
Rating 6 - Okay. 62 out of 751 reviews
Rating 4 - Poor. 22 out of 751 reviews
Rating 2 - Terrible. 4 out of 751 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was immaculate and staff was so helpful.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, good location. They have an AC in the room that works, that was a bonus.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Great swimming park
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Access to Bern Aqua facilitaties was great bonus. A little bit out of old Bern but good transportation via train or tram.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location

This was a great stay as we were traveling through Switzerland on our way to France. Amazing location, as the train station is right outside the door, and there is direct access to the mall for eating and shopping. The room was very nice and clean, and the staff are super friendly!
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good. The access to the Aqua Park is a highlight. It's next to a mall so quite convenient if you want to do some shopping. Also not far for the city center, easily accessible by tram.
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Decent stay

Hotel ok, rooms very small, ours didn't have the right beds on check in. Clean and tidy, can also use the pools and spa in the Westside resort which is really good- Bernaqua if people are interested, great for kids
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to the Bern Westside mall and the train station. We had a wonderful stay and will definitely consider this hotel again if we go back to Bern. The train ride from main Bern station to Bern Westside is short. Definitely take advantage of the Bern visitor card the hotel gives you! Excellent location and the staff are sooo wonderful!
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can you say. Got to be best place to stay. Got everything for everyone. Transport links are superb and free as part of hotel. Having a mall next door awesome. And the waterpark, got to be best, love the salt water immersion pool
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a big mall. Public swimming pool. Clean.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very clean and comfy

Everything was great apart from that the aircon is not working very well, it was a bit too hot.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying at this Holiday Inn. Their front office staff are great but Serena is amazing. Any question I had she answered thoroughly and she anticipated our next leg and had samples waiting for us to choose the trains we liked best and their departure times. It made it so easy to book the correct train and time. I asked if there was ice and she said no but got a bag of ice for us each day we were there. She went above and beyond everyday and never tired of us asking questions. She is a huge benefit to Holiday Inn. Her outstanding service makes me want to stay there every time we go to Switzerland.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel with a perk!

Our family of 6 enjoyed staying at the Bern-Westside Hotel. It's comfortable, clean, and attached to a mall, and we received a 3-hour ticket to enjoy daily the Bernacqua Water Park located inside the mall. The kids and I had a blast! Public transportation to Bern’s Old Town is plenty and about 20 minutes. We recommend this hotel! PS: the only downside is that we requested foldable beds for our rooms to accommodate 2 children (16 and 11 years old) and the hotel staff said that it was not possible. When we got there, there were 2 foldable beds in two of the 3 rooms that we have booked. Thus, we booked unnecessarily the third room after the staff said that each room could accommodate only 2 guests.
Stayed 3 nights in Jul 2023
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Room comfort

Not worth the money

The first room shower drain didn't work and nearly floodwd the bathroom. The 2nd room had no soap in the dispensers and the air conditioner was stuck at 25 C (very uncomfortable unless you like to sleep naked without blankets). Staff was sympathetic but in the end nothing they ckuld do and was too late in the evening to change rooms again. Hotel manager reached out after comment sent to Corporate and insulted my ability to operate an air conditioner rather than try to remediate the issue. NOT worth the 200 CHF for the room, restaurant was really nice but expensive too. 80 CHF for 2 Chicken Caesar Salads and 2, 100ml glasses of wine.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place , need a mall, great breakfast
Stayed 2 nights in Aug 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities
Room is good for 1 night… budget friendly but cleaners don’t do good with their job breakfast have not much choices
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Amenities
Conveniently located within a big shopping and entertainment center.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to public transportation
Stayed 3 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to be
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
👍
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nil
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m glad it includes the entrance to bernaqua! Even though the instructions were not very clear. I managed to enjoy the time there. Thank you all for making us had a wonderful time!
Stayed 1 night in May 2022