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"Review Coco Reef Resort My adult daughter and I stayed 7 nights at this beautifully located beachside hotel. Its greatest strengths are the spectacular ocean views, lovely private beach and abundance of sunbeds, meaning it never felt crowded. The beach also connects seamlessly with Elbow Beach and Coral Beach, making for wonderful daily walks. The swimming pool looked inviting, although the water was still too cool for us in April. Staff in the dining room and bar were friendly and polite, and the local lady who cleaned our room was excellent throughout. Sadly, Reception fell far below the standard expected at a hotel of this price. At 79 years old, I was curtly told there was nobody available to help with our heavy luggage to and from Block 4, the hotel’s furthest building. We eventually found, loaded and pushed a trolley ourselves up the slope to Reception. Despite a 3pm check-in, our room was not ready until 6pm, yet no apology, refreshments, beach towels or goodwill gesture were offered. What made this particularly difficult to excuse was seeing the same older Receptionist later leave Reception unmanned to personally chauffeur two young, fit male journalists around the hotel buggy during King Charles’ visit, laughing and joking as she escorted them to their rooms. That contrast in treatment sadly marred what could otherwise have been a very enjoyable stay."

"Will definitely stay again!"

"Get the food dinner package. It was amazing!..rooms dated but clean. Lots of stairs from rooms to beach, I counted 135 stairs. Gorgeous property and views. There is a free shuttle to get you to your room to main Lobby if needed. Car rental in sight, a bit expensive, but worth it if you want to explore hidden beaches and areas. Staff are amazing!! Shout out to waitress Ilene and to Terry the host of ocean grill. The staff and food makes up for the property being a bit dated."

"Great stay, wonderful staff. They were very accommodating to "

"Staying at Grotto Bay was a wonderful holiday! Staff was SO incredibly friendly…they were the highlight of our stay. Resort is older but beautifully maintained. All hotel rooms and baths are modern and contemporary feeling. Yet the layout of the resort creates a cozy intimate feel. We ate almost all our meals at the resort and everything was always delicious. We would definitely love to go back!"

"The room was always cleaned well. The bed was very comfortable. The hotel was quiet. The food was very good and well presented. The pools were kept up well. But most impressive was the staff. They were all friendly and very capable especially the servers at the Gold Lounge."

"Beautiful hotel, including gardens. Great location! "

"Staff were wonderful. So friendly and helpful. The room upgrade was very much appreciated. Our only complaint is that the turn down service was far too early. They often came late afternoon so we rarely took advantage of it. Not a big deal. We also had no hot water on our last morning but that was likely a glitch. The patio furniture needed repairing but it was still beautiful. We would definitely stay here again."

"Amazing stay!!!"