I’ll start by saying the home is exactly as pictured—beautiful, well-decorated, and located in a lovely neighborhood. It was also physically very clean on the surface. However, the moment we walked in, we were overwhelmed by a strong odor of urine and ammonia. Despite attempts to air it out, the smell persisted and made the space unlivable.The first night was unbearable. The odor was so pervasive that we couldn’t sleep, and it only worsened overnight. Given that my partner is pregnant and became extremely nauseated from the smell, we had no choice but to make other arrangements for our health and comfort.We informed the host the next morning, explained the situation, and kindly asked to cancel the remainder of our stay—offering to pay for the night we had already used. Unfortunately, the host dismissed our concerns, insisting the home had been professionally cleaned and citing her positive reviews (though the most recent one was from October 2024). After that, she stopped responding entirely. Only after we contacted Vrbo for assistance did she reply again, claiming we hadn’t given her a chance. I genuinely loved the look and feel of the house, but the odor was unbearable and seemed embedded in the furniture and various parts of the home. While we understand this is a pet-friendly rental, this level of odor is not acceptable. I’ve attached screenshots of our conversation with the host to support our claim and hope Vrbo will help us resolve this matter.