Search Bergen Cottage Rentals

"Property was great. Train shuttle was easy to find but the station had no operational elevator or escalator from the platform on which we arrived & the station generally had few working elevators etc."

"Our room was very clean, the space was huge (we had a queen studio). The pool was clean & warm. The staff were great who checked us in & out. Breakfast is minimal but was very delicious"

"All very effecient. Didn’t need to ask for anything but were friendly and check out and check 8n"

"The 2 king size beds were perfect for me and my friend. since i visited on a week of my birthday the hotel gave me the warmest of welcomes and left treats with a happy birthday sin"

"Yes"

"Showers have a pressure problem. "

"The hotel itself was very clean and quiet. Environmentally conscious and friendly front desk staff. Very reasonable price and close to a public transportation stop (2 minutes walk at most.) Conversely, my experience at restaurant attached to the hotel was quite different. According to them, their pool cleaning caused…rodent issues at the restaurant, to which I saw. Their initial response to this feedback was somewhat defensive but apologetic once they confirmed my identity. Not sure what my room number had to do with their rodent issues, but they responded with an apologetic note in my room afterwards. Food was underwhelming and I lost my appetite after the running rat."

"This Hotel failed to notify in "Hotel Details" on Expedia or emails that it was, at the time of my stay: ripping up the hallway carpet on all 6 of 6 floors grinding flooring glueing on new carpet Accordingly I was subjected to disrupted old carpet dust, concrete dust and black mould dust. This was from the lift exit all down the hall to my room door. I took photos to prove this. The concrete dust and mould was trampled into my hotel room carpet. Whilst the hotel staff were lovely and tried to tick all boxes on customer care they could not change the irrefutable fact that the Hotel Owners saw fit to take customer money without informing them of the health risk to customers. This was a breach of Expedia's policies and, certainly in Australia Health & Safety laws to subject any person to this dust and black mould hazard. I have bad asthma and this was an extremely bad environment for me I would never have consented to. I arrived at about 1030PM on Valentines Day and had no alternative to stay the night as no other hotels were available. On the second night the lovely staff moved me to the only floor (of 6) that had HALF a carpet PARTIALLY laid. The Hotel Owner's greed was a massive breach of customer trust. Sadly a Manager made a staff member "sweep" the black mould and fine dust in a non-ventilated environment. Obvioulsy pointless, worsening the dust and a hazard for the staff member. I showed my Uber Driver the photos and he was so horrified. "

"Clean and comfortable rooms, great staff and close to main amenities "