Berat Castle

Very nice place to stay with a slightly upscale vibe. However, there were strange occurrences that were somewhat annoying. Upon check in, the older man at the desk would not look up from his phone to greet us. After arriving from a long travel day, we had to use the restroom, so we went to search for it since he completely ignored our presence. My friend went and used the bathroom and came back, still no greeting. Then I went to the bathroom and came back and since he was still staring at his phone I finally asked, can you please assist us? He looked up and said he was dealing with a client. I suppose the clients that were standing right in front of him weren’t as important as the person he was texting on his phone. The other thing that made zero sense (and that was not disclosed to us when booking or when checking in) is that the pool closes at 6:00 PM every day… I booked this place specifically to have access to a pool, but it closed so early that by the time we got back from our daytime adventures we were never able to use it. Other than the check in experience and the pool restrictions, the property was beautiful and the rest of the staff was very nice, so I would recommend this to fellow travelers.