8/10 (良い)
Benjamin E.
2026 年 3 月 31 日
良かった点 : 清潔度
The house was very nice and we did enjoy our stay. However therefore night the hard wired fire alarms went off through the house in the middle of the night waking everyone. We tried to get ahold of the property management who advertises 24/7 availability but the number provided was no good and was disconnected. I messaged them through the app but said it was after hours. We called “9-1-1” and the dispatch the fire department to check the house. While waiting for the fire department, our whole family including my 6 and 2 year old were wrapped up in blankets on the porch in the 30 degree weather. No cause for the fire alarms to go off was found. The fire department suggested a power spike might have triggered the wired alarms to go off. The next morning the property management did get back to us and had a tech also come out and inspect the fire alarms. The property management did offer to give us free passes to the local museum but considering the lack of sleep and the disruption and fear of not knowing what was wrong or how to proceed unable to get ahold of the property management team we felt it more appropriate for a refund for the first night. The rest of the stay was nice. The house was clean and well equipped. We utilized the bikes, games, and hot tub. I was a little surprised they did not supply any shampoo, conditioner, or lotion. The bedroom TVs were useless as they would not connect to internet and did not have any connected dvd player or Cable/Satellite.
Benjamin E.
2026 年 3 月に 3 泊滞在