I paid for a high end room and property and did not receive the service I had expected. My room came with a butler, but I guess they don’t know what a butler is because a butler never showed up even when asked for one. After asking them to arrange for a taxi they said we can give you a number you will have to contact them yourself. Not being from India, it’s hard to make calls in India from a USA number. They had limited dinning options. One restaurant was under construction. And the one that was open had timings for what they serve at what time. The room I booked was the biggest they had with a proper pool attached. But the lights in the pool area did not work. The private pool was dirty and not clean with still water, which they should have turned on the filter before my arrival since I had pre booked my room a while in advance. They whole stay was kind of a let down unfortunately.
amarjeet
2023 年 12 月に 1 泊滞在
8/10 (良い)
Karen
2023 年 11 月 22 日
Karen
2023 年 11 月に 10 泊滞在
8/10 (良い)
parvez
2023 年 9 月 28 日
parvez
2023 年 9 月に 2 泊滞在
10/10 (非常に良い)
Kamakshi
2023 年 9 月 22 日
Kamakshi
2023 年 9 月に 3 泊滞在
10/10 (非常に良い)
Joseph、hoboken
2023 年 8 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel staffed with wonderful people.
Joseph
2023 年 8 月に 3 泊滞在
10/10 (非常に良い)
Fatima Zehra
小さなお子様連れの家族旅行
2023 年 7 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The whole experience and service was impeccable. Our 6 year old had a great time at the resort.
Some of folks who went above and beyond are Lana, Samar, the chef and manager at the breakfast place. Very thoughtful and considerate team. Would love to come back again.